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MouthShut Score

67%
3.85 

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AO Smith

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AO Smith Water Heater Reviews

INSTALLATION DELAYS
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
9 days agoRead (via Mobile)
Please refer my, (Vinayak Jadhav, mobile number 9900069533) request for installation of Water Heater dated 25 October 2019 and daily calls to the helpline number thereafter.Was promised installation will be done within 48 hours but it is almost 84 hours and the installation is still pending ...Read More

Bad
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
12 days agoRead (via iOS App)
The water in the heater smells bad if heater is not used for a week.The outlet connector hose disconnects when water is heated and complaints are not attended properly

AO smith 15 Ltr water heater
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
12 days agoRead (via Mobile)
We bought this heater on 28/06/19 after a month bad smelling water was coming out from it . We called the call centre they sent a technician they charged us 1350 rupees . Now again the same problem. The service is slow and poor and they keep on changing their technicians. Never buy this brand as...Read More

YOUR RATING ON

AO Smith Water Heater
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Poor service after Waranty
Thank You
A token of appreciation from the brand
18 days agoRead
Water heater 15 liter capacity is a good product. But service is very poor. The service requests gets cancelled giving wrong reasons likea. customer requested postponement/reappointmentb. duplicate requestc. customer requested cancellation.This has happened to me for not only wat...Read More

Worst water heater
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
20 days agoRead (via Mobile)
Bought ao smith water heater 2 years back.regretted since then. Smelly water each time we use . Asked for a replacement, tHe guy comes cleans and goes away but the problem remains. Asking for a replacement, let's see

Who doesn't prefer a hot water bath in the cool winters or to sooth muscles after a tiring day? This is where water heater comes in the picture. The purpose of water heater is not only to provide hot water but to do so safely. Before purchasing a water heater, you need to know certain things.
PLEASE-PLEASE-PLEASE oO - Do not buy AO Smith
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 09, 2019 07:40 PMRead
I have purchased 5 AOSmith for two flats and replaced three coils within three years and I am sure the rest two are waiting for its turn. Any how I am going to replace with other brands next time. I have other brands as well using it from past ten years never had this problem. it is Unfortunate ...Read More

AO Smith Geyser - Worst product and Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 08, 2019 02:46 PMRead (via Mobile)
I am highly dissatisfied with AO Smith Product, it's after sales service and its service center at Pimpri Chinchwad, Pune.I had purchased AO Smith Geyser on 01-Dec-18. Within 6 months of purchase, product started giving problem like no heating even after switching on for 20 min.I raised ...Read More

Lost trust on AO SMITH service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 31, 2019 10:38 PMRead (via Mobile)
Purchased new AO SMITH water heater on 8th July 2019, On 9th July-2019, I raised complaint saying new water is not working properly, I asked for the replacement. After hell lot of follow ups they agreed to replace the water heater. But unfortunately it didn't happen till today.AO SMITH have ...Read More

AO Smith service is not good at hyderabad
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 15, 2019 11:26 AMRead
Hi All,I got issue with water heater product after using 3 months I contacted service center people they contacted and said to replace on part of fix the same but they are not able to provide date when it will be fixed .I contract several time to cc they are also not provided proper date...Read More

Nice service
Aug 12, 2019 11:37 AMRead
That is a nice information, if you are looking for best Geyser service center in Hyderabad . Here are the contact numbers. They offer the best service it's my personal experience.contact 9640036052

To get warranty u need to register on their portal
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 30, 2019 09:17 AMRead
Hi Guys,When u buy product it comes with a guarantee or wareenty but seems like to annoy customer u have diffrent plan.u tell customer to register warranty on ur website.I regret to buy ur product.will go for bajaj heater next time and will recommend to my housing society as well.When somebo...Read More

Believe in the worst tagline can be given here
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 27, 2019 05:38 PMRead (via Mobile)
Ao Smith a company from America has complaints not only in India but also in America mistake I did here was purchased this scrap and didn't notice the reviews on sites but went ahead with fake marketing this water heater is truly China material , the heating time , the quality of inner body and ...Read More

WORST WATER HEATER
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 21, 2019 10:08 AMRead
I looked at this water heater by searching best water heater india, I found a page called bijlibachao, where a there were lot of advices stating buy ao smith water heater, I clicked on the link which lead me to amazon and purchased an so smith has model - horizontal oneIts been a year now, i...Read More

Poor Customer Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 03, 2019 01:26 PMRead
I purchased an AO Smith Water Heater here. They said the installation has to be done only by AO Smith technician and otherwise the warranty is void. They also said installation is free. But the person who came for installation is charging Rs. 250/- for just removing the old water heater. When I ...Read More

AO SMITH GYSER
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 21, 2019 05:31 PMRead (via Android App)
AO Smith Gyser not working since I purchased dated 26.05.2018, inspite o upf several complaint to the dealer, no action was taken by the company. Finally I lodged my complaint on 13.05. 2019 through the Customer Care, they told me to fix the problem within 24 hours, but 9 days passed but nothing...Read More

Waste of money
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 07, 2019 09:56 AMRead (via Mobile)
The company has no after sales service ??, the geyser makes such a loud noice as if it is making popcorn, my product was creating troubles within one month of purchase and after visit by their engineer the problem is same. The geyser makes lot of noice and the company is not replacing the defect...Read More

Never buy ao smith water heater
Mar 31, 2019 10:11 PMRead
Worst to the core AO smith costumer care. Very poor response. They are least bothered about their costumers. Never buy these product.had a worst experience. they don't respond through mail or through whats app or by phone and keep on repeating the messages and make the costumer feedup.

Worst Service providers
Mar 19, 2019 06:21 PMRead (via Mobile)
I must say this is the only company which has worst customer service.. People don't waste money buying their products.. I have been doing follow ups from 4months finally someone attends the query and says we never received any request from you.. but i have all email proof how many times I have s...Read More

Worst than road side venders. not at all happy abo
Mar 05, 2019 03:34 PMRead
Worst, not worthy. my service request is closed without being aware of me.not at all happy about product and service too.

BAD SERViCE . Good product
Jan 29, 2019 10:39 PMRead (via Android App)
NEver buy ao smith if you dont live in the 8 major metros . Service is very bad .they dont care about you. And never buy through amazon . No installations . Had an harrowing experience fighting with them . Feel sad I bought four of the watrr heaters but service is bad . Response is arrogant tech...Read More

YOUR RATING ON

AO Smith Water Heater
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