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MouthShut Score

61%
3.58 

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AO Smith

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AO Smith Water Heater Reviews

RO Smith Water Heater
10 days ago Read (via Mobile)
I recently purchased a water heater 25 ltrs of RO Smith. It is of good quality, however, it is not understood why it is making sound of took-took? ...Read More

Ai smith
27 days ago Read (via Mobile)
It's worst company and service providers. Customer care are really bad. I have taken X8 water purifier . It's worst product each time they come and charge money. ...Read More

Don't buy AO smith products
Oct 04, 2020 04:55 PM Read (via Mobile)
Till the purchase complete dealer is very polite and act like very much customer centric but after the sale no one care about customer and the post sales services. It's been 4 days that I bought water geyser (on 01st October 2020)but it was not installed so far. Two days later I.e. On 3rd Octobe...Read More

YOUR RATING ON

AO Smith Water Heater
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Worst Service, I do not suggest
Aug 01, 2020 02:59 PM Read
I have a water heater took from AO smith, it had some service problem I raised and they took 7 days to align a service engineer, who came and did some cleaning and took Rs 1000, after two days, same problem again waiting for their service engineer from last 15 days ...Read More

Pathetic after sales
Jul 31, 2020 10:04 AM Read
Pathetic service Never ever trust pathetic service and cheaters . If its not under warranty your filter life will end very often.( per year 2-3 times) for you need to pay big amount, but when its in amc filters will be replaces/ setting will be changed. there was no responses for the complain...Read More

Worst customer service ever
Jul 05, 2020 08:05 AM Read (via Mobile)
Worst customer service ever. My water heater is not working for last one month. I raised a case with customer support(12909663) but unfortunately no action was taken..i called multiple times and esclated the issue but no response.its been a month now. I gave up and taking bath with cold...Read More

Very poor service
Jul 02, 2020 05:21 PM Read (via Mobile)
A very 'A' quality product but the service is 'Z' quality. We had been complaining regarding our filter for more than a month but none (all the 4 technicians who came and visited our place for more than 7 times)of the technicians were able to resolve our problem. The filter is still in warranty ...Read More

Worst after sales service in the industry
Jun 16, 2020 10:33 PM Read (via Mobile)
In am writing this on 16th June. I place a service request on 4th June. There is absolutely no action on my request. I have called tthe customer care many times. They have no clue about when my RO will get service. Everytime they say another 2-3 days. Don't buy this any AO Smith products. Heard ...Read More

Absolutely stunning performance
Jun 07, 2020 12:48 AM Read (via Mobile)
I had fit a ao Smith geyser and had been using it since past 3 year..no service required till date..product is easy to use and very durable..it lived upto my expectations " fit it and forget it" in true sense.. ...Read More

Worst After Sale Service AOSmith
May 24, 2020 08:45 PM Read (via Mobile)
Please dont buy any product of AOSmith. They are shameless. Despite all escalation and follow up even they dont response even. Better to buy any local brand than AOSmith. ...Read More

My AO Smith water filter is in non functional
May 23, 2020 12:25 AM Read
Service Ticket No - 12759448 closed without solving the issue by unskilled technician. AO Smith management doesn't have completed service job sheet with customer sign. Deliberately update of the wrong engineer name before closing of the service ticket - 12759448. Engineer BGL-Sri-Gangadhar.G....Read More

Cracking sound
May 17, 2020 07:46 PM Read (via Mobile)
It sounds like it's going to blast.. This is seen from first day. Not happy and really not recommended.. ...Read More

Worst ever customer care and product
May 11, 2020 11:37 AM Read
Starting from the third month of purchase to one year three times the filter stopped working. Machine started giving indictations. Few months back in warranty period we took paid AMC service and now for the last 2 weeks the machine again stopped and have to buy water from market. complaint raise...Read More

U guys SUCK!!!!!
May 08, 2020 10:04 AM Read (via Mobile)
You guys really SUCK!!!!!! Despite so many emails and calls I haven't got my product serviced. U people have spoiled my RO unit on the last service in Feb. I have been following up since then, but no response on servicing. Your outsourced customer care team don't understand the urgen...Read More

They cheat by replacing filter ever 5 months
Apr 27, 2020 09:14 AM Read (via Mobile)
Please do not buy this product. From last one year every 5 month, they replaced water filter by charging Rs 2000 . They claim that filter life is dependent on water usage but in my case, the water usage, fron last 3years same . I m not sure, why this is started from last 1 year. They sell the...Read More

Duping customer by replacing second hand filters
Feb 20, 2020 05:06 PM Read (via Mobile)
Third class service. Service provider is a cheat and thief. When I called for filter change the guy comes and replaces my filter with a second hand one, which was already used by someone. Water started tasting sour. When I complained he came and changed it to another duplicate filter of another ...Read More

Product is good, But SERVICE is third RATED.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jan 30, 2020 11:41 AM Read
Service guy feels as if he is the son in law of Trump. Useless company when it comes to after sales . NEVER RECOMMEND this brand to any one now . JUST LOST ALL THAT MONEY BUYING THIS PRODUCT. Would have been better to have gone for AQUA GUARD or KENT . ...Read More

Bad services
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jan 29, 2020 12:28 PM Read
I had purchase two water heater 24/01/2020 but installation not done till date(29/01/2020) daily call to services center only say to me today your installation to be done very bad services spare part not available to local shop to installation self do not purchase ao smith product ...Read More

AO Smith - Respect for our hard earned money
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jan 10, 2020 09:33 PM Read
I had purchased a new AO Simth water heater from Pai International puttenahalli outlet and the installation of the water heater was done on 12/12/19(Installation request number 12280766) as I was out of station I had not used the water heater for 4-5 days and when I started using it I noticed th...Read More

Worst service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Dec 25, 2019 09:56 AM Read
I purchased two heaters. models HSE - SES - 025, so ridiculous service. no parts are available in the open market. your service people are so naive, without basic knowledge. both my heaters are down. two months back, I raised a request. one of two was showing'e 0' error. some body by name Ravi c...Read More

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AO Smith Water Heater
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