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MouthShut Score

14%
1.61 

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ACT Reviews

License of providing service should be cancelled
Dec 03, 2019 06:58 PM Read
They are a bunch of jokers. The request for installation was placed on 23rd Nov and I was promised a TAT of three days but till date they are not responsible enough to provide the update/progress. While I had already paid 3 months of rental in advance. I have been loosing my temper on a daily ba...Read More

Slow net work
Jun 16, 2017 07:19 PM Read (via Android App)
Act net is very slow . So the night time is not connected at 7: 00 to8: 50 between these time slow. To please chek the internet concetion. Act fibre net exactly super net 100 Mbs to good concetion to support all so very nice cable connection. I will so kind to support . So tank u Act fibre ne...Read More

The worst network
Nov 14, 2016 07:36 PM Read
Hi guys I just checked in to ACT network .I took A-max 650 of 50GB and speed 10mbps first the speed is good but after a week it dropped to 2mbps .The fup was also worse . After taking conection you would not able to set an username or password to this for any query or complaint you need to send ...Read More

YOUR RATING ON

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Its not good
Nov 11, 2016 06:47 AM Read (via Mobile)
I've taken ACT broadband connection in Ramurthy nagar, bangalore with 999 Plan saying 15Mbps velocity till 40GB, but is Fraud. I've used just 2GB, but sthe speed is 92Kbps. Please dont agree with blindly. They will ask you to test speed take a look at from www.Speedtest.Net, however please test ...Read More

BAD SERVICE
Aug 05, 2016 07:17 PM Read
I am use ACT digital TV but I have a bad experience of this ACT digital TV. Every time it take 3-4 days to solve the problem. I want to tell my short review it’s of the horrible service. Every time a day I had to call 6-7 times to get the complaint to solved it. I am tried to call them but th...Read More

Sometimes better some times very bad
May 14, 2016 07:30 PM Read (via Android App)
Every where local networks are always good but here not. Even though they provide good quality, sometimes won't. Fed up with that. Every weekend for some weeks the network was made cut when we complained to concerned authorities they are just telling that problem from the main server and it had ...Read More

Bad experience act
Apr 17, 2016 10:03 AM Read (via Mobile)
I have Act expansive Band association from recent days, the establishment was brisk and speed was good.In 10 Days the line quit working, when checked with the official they reacted however took them 3 days to settle. Again following 20 days it quit working, now the most exceedingly awful part ha...Read More

Worst
15 days ago Read (via Mobile)
I paid the cable bill on aug that is last month till now no channel is coming, if call customer service not able to connect plzz take this review for consideration and provide the channel , in this pandemic time it is difficult spend time. ...Read More

Act fibernet Bangalore
22 days ago Read (via Mobile)
Worst network and worst customer service. Network goes down very frequently and every time they come up with new reasons. Their call center is worst and very unprofessional. When they cannot face your queries, they will keep you on hold in middle of conversation and will diconnect you . Worst ki...Read More

Worst customer service representatives
Aug 25, 2020 08:40 PM Read (via Mobile)
One of the worst customer service representatives... They don't even know how to respect their customers... They are all like careless people... Doesn't even bother about our complaints... ...Read More

Waste... FREQUENT INTERRUPTION OF SERVICE
Dec 25, 2019 11:13 PM Read
There is frequent failure of service. It's really waste and even those people won't try to rectify. Again and again same problem will happen. Please don't opt this service provider. Within 3 days twice the service got interrupted in Whitefield. There is no option to cancel your subscription if I...Read More

Worst Customer Care
Jun 15, 2019 10:34 AM Read (via Mobile)
I had service interruption from may 22, which was restored on June 10th after calling the unreachable customer service everyday. (Literally I used to wait for 15-30mins) to reach there customer service desk and the answer I get back is it will be restored today. Finally the service restored on J...Read More

About Worse Customer Care Service
May 16, 2019 01:10 PM Read
I temporary disconnected ACT internet for 1 month from ACT customer care service, after 1 month I requested to activated the connect internet, after connected the internet suddenly my bill was generated and it showing 1570/-, I sent a mail about this bill and trying to reach out with customer ca...Read More

Referral fraud
Mar 06, 2019 05:36 PM Read
I referred my friend and he took connection I did not get discount.When connected nodal officer even he did not have any proper information. he says I would have referred from different portal and ii ask what are the other ways to refer he says only ACT portal, I don't think they have common sen...Read More

ACT customer care service is very bad
Mar 04, 2019 05:09 PM Read
They will not come on time and resolve problem. They will not disconnect the service if you don't need it. I hate the service, going to disconnect ACT Digital TV and Broadband. This is bit expensive than other service.I hate customer care service especially. ...Read More

ACT Cheats with no refund when no connection
Feb 25, 2019 03:53 PM Read
I applied for ACT broadband connection on Jan for ACT storm. Using their online portal I paid for 6 months of ACT storm connection. I submitted all my documents through Whatsapp to ACT representative. I didn't receive any connection for the next couple of days and when I called ACT, ACT informed...Read More

ACT Digital TV - Don't go for this. worst service
Jun 17, 2016 08:59 PM Read
This is about the digital TV connection. It says'Technical problem'  every time. Registered a complaint yesterday  but again same problem! trying to reach customer care on phone since afternoon, it says'busy'. this is the 14th time this week i'm facing this issue! Do something about it or jus...Read More

ACT DIGITAL TV - Inconsistent Monthly Charges
Oct 13, 2015 05:47 PM Read
I've been using ACT TV for more than 7 years now. Lately have been facing issues with the channels, payments and also the broadcast. Below are the few issues - None, except handful, channels were being shown on Sept 29 for last 3 days. Thought the problem to be a technical issues, hence...Read More

Freaking Awesome...
Jul 05, 2015 06:20 PM Read
ACT fibernet is really really good. I've been seeing a lot of bad reviews, I have no idea what the deal is about. ->I was said that I would get the connection in 15 days but it was done within a week. -> Someone was repeatedly cutting the wires near my house but it was all sorted out withi...Read More

ACT fibernet: very worst internet and service
Apr 03, 2015 11:00 AM Read
ACT internet is worst than BSNL. I have called them to install immediately gave the cheque too, but to my dismay, they have not turend even after 5 days, when I called, they did not have any clue, my name, phone number all were not clear in the form. Again after one week, writing so many emails,...Read More

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