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MouthShut Score

37%
2.38 

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Metro PCS Mobile Operator Reviews

Wow
Oct 24, 2003 12:11 AM Read
Metro was all good at first but they have charges that they don't tell you about in their advertising. When I got there I said oh well doesn't sound that bad, I will try it out anyways. then my bill went from 35 a month to 46 a month just for all the other stuff which usually comes in a package....Read More

Of course $35 is for basic service
Aug 14, 2003 05:33 AM Read
METRO PCS PROMISED $35 A MONTH THAT IS TRUE, BUT WHEN U SEEN THE ADVERTISEMENT DIDN'T CROSS YOUR MIND IT WAS FOR BASIC SERVICE? I ASK THIS QUESTION, DOES BELL SOUTH OR ANY OTHER PHONE COMPANY GIVE YOU CALL WAITING OR CALLER ID FOR EXTRA? DOES YOUR CABLE COMPANY GIVE YOU FREE ''HBO'' OR ''CINEMAX...Read More

A lot of nothing
Aug 06, 2003 09:25 PM Read
I signed up for service and purchased the highest rated phone, and I was a happy customer for about 3 days. At that point, the phone stopped holding a charge. I attempted to trade in the phone 5 times over 3 months, and had no luck. The store basically told me that I had to get used to the phone...Read More

YOUR RATING ON

Metro PCS Mobile Operator
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Metro PCS service.
Jun 30, 2003 02:58 AM Read
I joined Metro PCS for more than 2 month. There are something I would like to mention. My phone is a Audiovox 8500. The phone itself is nothing to say. The signal from where I stay in San Jose is perfect. However I have problem to signal in the building where I worked in Santa Clara. I have comp...Read More

Can you hear me now
Jun 07, 2003 12:43 PM Read
I first hear about Metro through a coworker. I have now had Metro since April of 2002. At first the service seemed to be everything I wanted. Unlimited minutes, an extensive calling area, all the standard features I have on my home phone. It was perfect. Then in September my screen began to blac...Read More

A mobile operator or MNO (Mobile Network Operator), offers services for wireless communications that possesses or controls all the components essential to sell and provide services to a user or customers including radio spectrum distribution, wireless system setup, backhaul setup, billing modules, customer care services, provisioning PC systems and marketing work.
Cheap service until you need human service.
May 06, 2003 03:20 AM Read
My daughter and I went into the local Metro office and paid on our accounts on a Saturday morning. We placed the checks in the box as the person at the counter told us to do; we were told the payments would be posted that night. On Sunday my daughter's phone was turned off; the Metro office is n...Read More

Metero PCS is allowing fraud!
May 03, 2003 03:25 AM Read
Just received my credit card statement and found $300. worth of fraudulent charges to Metro PCS. I am not or have neven been a customer (thank God). After trying every extension on their phone prompts, I connected to a customer service person who said she could not connect me to their Fraud Dept...Read More

WARNING!You'd better not forget your voicemail pas
May 01, 2003 11:53 AM Read
WARNING!!!WARNING!!!WARNING!!!WARNING!!!WARNING!!!WARNING!! WARNING!!!WARNING!!!WARNING!!!WARNING!!!WARNING!!!WARNING!! DO NOT PURCHASE METRO PCS UNLESS YOU ARE IN DIRE STRAITS Which include: Being in the middle of a war that just broke out & you just happen to be standing in front of a Li...Read More

BEWARE OF METRO - A SLIPSHOD COMPANY!
Apr 19, 2003 06:28 AM Read
My teenaged son and I went into the Metro Store in Mt. View, CA, because the $35/mo. unlimited minutes seemed like a good deal! WRONG!! If you need voice mail (which most cos. offer in the package already) it's an extra $5 and then $5 for insurance (since the new phones are so small, they're eas...Read More

I've had no problems
Apr 06, 2003 11:19 PM Read
I bought a sony ericson from metro pcs last december & I am really happy with it. I only have connection problems at one intersection in sacramento. That is a small problem considering that if I had a phone through some other company my bill would be over $100 per month with all the minutes that...Read More

29 Days Too Long
Mar 19, 2003 04:19 AM Read
The low quality of the phone calls isn't what made my decision to switch to Metro PCS such a <ti>bad one</ti>, but the <ti>horrible experience</ti> I had when attempting to make my first payment sure was. I called their automated system and attempted to pay when I was ...Read More

You do get what you pay for.
Mar 12, 2003 11:41 AM Read
Talk all you want for $35, huh? well.... for the most part. I figured what the heck, their promotion sounded pretty decent -- $35 a month and you get the first month free with purchase of a phone. For $3 extra bucks, you get voicemail which is a neccessity since I don't answer my home p...Read More

UPDATE - Day 1 - She was helpful to us...
Mar 04, 2003 12:28 PM Read
Hi All, Well its been more than a week - hey...I was busy...geez! Anyhow...my wife and I still like our phones. Sure we have had some dropped calls here and there - but just redial and your back in action. Phone batteries are still working A-OK...and YES...they do last longer than 40 mi...Read More

Metro PCStinks
Feb 17, 2003 04:26 AM Read
What can I Say what a crock of Boloney!!!! Metro PCS is the biggest waist of time and money... Only if you are a dirt poor and on a serious budget would I recommend this garbage company to anyone... Customer service is non-existant as is the garbage service!!!!! Best of all, if you decide to ...Read More

Love my metro
Feb 12, 2003 10:18 AM Read
No credit, no contract better than 30 cents a minute for prepaid service. they do have some service problems but all of the cellular companies had problems their first year. overall it is well worth it and it will only get better. i am in florida and have very little network problems...Read More

No signal again?!?!?!?!?!?!
Jan 26, 2003 10:14 PM Read
Basically metro pcs is for people who either want a steady bill of under $50.00 or people with bad credit. Metro PCS has a good idea but such bad service. Their whole signal thing sucks for example, I cannot use my phone inside of my apartment building anywhere I Literaly have to go outside. ...Read More

Hello? Hello? Hello?
Jan 24, 2003 12:59 AM Read
That is what I am constantly saying on my metro phone.Not only does my cell phone hardly ever work when im inside my house. It doesnt work when im at work, at the store, hell it doesnt even work when im outside. So I try and call someone, they can't hear me I can't hear them..... Its done this b...Read More

Poor customer service
Dec 28, 2002 08:51 AM Read
I had my phone replaced by metros insurance co. last week.It was replaced with a cheaper and older model. I was told it was an up grade . but it didn't do all the things my other phone did . After calling the store , the customer service center and the insurance co. I am still without sati...Read More

FINALLY ... This is EXCELLENT!
Dec 28, 2002 06:48 AM Read
Just like the writer before me, I've had nothing but great success with Metro PCS!! I currently reside in Atlanta GA and just like the previous writer, I found it very hard to get a cell phone. Apparently, the $2000 that was sitting on my credit report was entirely too much for cell phone provid...Read More

BASIC service for an extraordinary price.
Dec 12, 2002 12:39 AM Read
I've recently relocated from Philadelphia to Fort Lauderdale. As I understand it from my Roommate who has had Metro PCS for some time, Metro is ONLY Basic Cellular service. No data, web, or roaming access outside of your home area. Long distance is .05 per min in US (prepaid only) That said t...Read More

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