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MouthShut Score

37%
2.38 

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Metro PCS Mobile Operator Reviews

Metro PCS (Ghetto Piece of $^*!)
Sep 26, 2006 10:23 AM Read
Ahhh... Metro. When you have to pay a bill- good luck! You will receive an almost threatening, URGENT text reminder that your bill is duemany days beforehand. They call it a "convenience charge" to walk inside a store and wait in an hour long line rather than to deposit a check off intosome unkn...Read More

Customer Service Hell
Dec 28, 2005 01:18 PM Read
Abusive customer service is not original with Metro PCS; but they have perfected the art of nasty. Callers who dial in to their widely-advertised 800 number get jerked around through the usual voice robot (''For Jizz, press 4...'') but theirs is worse than all the rest. No matter what your needs...Read More

No Problems!
Nov 19, 2005 10:51 AM Read
Metro just expanded into the Tampa Bay area. It was the buzz around everyone I knew(work, school, etc). I have had cell service before from sprint but found I was being charged for things I didn't need nor use. With my credit being not so good I figured I would at least go in and at least see wh...Read More

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Metro PCS Mobile Operator
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Metro PCS great phone..great service
Nov 04, 2005 11:23 PM Read
I don't know what all the bad press is about. I have a family plan with Cingular and the $45 a month plan with Metro PCS. Metro beats Cingular hands down in every way. I got four crappy (free) phones from Cingular and in one year I've had to replace all four phones once and two of them twice. Re...Read More

Metro sucks, take it from customer service
Oct 05, 2005 07:57 AM Read
I worked in a call center where we handled inbound calls for metro. They teach you nothingand onlywant you to handle angry callers. The other reps are rude and treat the customers poorly then when they call in they have no paitents for the CSR. The service sucks, voice mail never works and th...Read More

A mobile operator or MNO (Mobile Network Operator), offers services for wireless communications that possesses or controls all the components essential to sell and provide services to a user or customers including radio spectrum distribution, wireless system setup, backhaul setup, billing modules, customer care services, provisioning PC systems and marketing work.
METRO A MUCH MUCH BETTER COMPANY
Aug 09, 2005 01:04 AM Read
I HAD METRO PCS BACK IN 2003 AND PART OF 2004. IT WAS HORRIBLE SERVICE BUT MY FRIENDS HAVE BEEN TELLING ME IT HAS CHANGED SO I TOOK A CHANCE AND RESTARTED THE SERVICE I HAVE HAD THE PHONE FOR THREE WEEKS NOW AND HAD ONE DROPPED CALL. BEFORE THE CALLS DROPPED ON EVERY CONVERSATION OVER FIFTEEN MI...Read More

Metro PCS is awesome!
Apr 17, 2005 11:06 AM Read
Updated Metro PCS is still a good carrier just the phone I got was not a good one. The phone went all out of whack I still do not know why. I have switched to cingular since then but I still do recommend metro PCS to people who talk a lot or have bad credit! or do not have a lot of money to s...Read More

Deleted.
Apr 10, 2005 01:32 PM Read
deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted. deleted....Read More

Not bad after all
Mar 03, 2005 08:46 AM Read
I must say that my expectations were not excessively high when I bought a Metro PCS phone, nonetheless, the service has actually met and exceeded my expectations. And, for once, I actually have a manageable wireless bill. I've been a subscriber for a little over a year now, and have never had...Read More

Absolutely Horrible
Sep 25, 2004 06:33 AM Read
I paid ahead, $100 for 4 months of mini plan ($25 a month), and their billing dept. absolutely messed it up, causing me hours and hours of trying to get the credit I had coming. An absolute nightmare! For three months they kept turning off my phone even though I had a credit on my account, and e...Read More

GeTTing BeTTer
Aug 04, 2004 07:02 AM Read
Well this is my first reveiw. But I have to say every review here speaks some truth about M@tro. When I first had M@tro about a year and a half ago the service stunk for the majority of us unlimited min speakers. I look around , I try to find the best deal just like everyone else. We have to ...Read More

Stupid
Aug 01, 2004 12:56 AM Read
We called the 800 number before going to the store to confirm that we could transfer our home number to the new cell phone. They said all we had to bring was a copy of the phone bill and it could be accomplished. When we got to the store they said it wasn't possible that the phone companies didn...Read More

Metro pcs = bad reception everywhere
Jul 05, 2004 06:00 AM Read
Metro pcs is a good deal if you dont mind having your calls dropped and the text messeges not going through abouth half the time. I like that its unlimited but I'm switching to a new company causeI need to be heard the reception sucks!!!!!! I think that they need to expand the coverage area, als...Read More

Kyocera-Rave
May 06, 2004 03:06 AM Read
I am the owner of a kyocera-rave cell phone. Obviously my provider is Metro. I think that the service it ok, My phone has only dropped ONE call and that was because I was in an elevator. (excuse the spelling please) The only thing I don't like about my cell phone is my battery power. I am a teen...Read More

Stll Needs improvement !!! ( Weak in Atlanta )
May 03, 2004 03:59 PM Read
I have tried metro PCS off and on since they iniated service in Altanta . The coverage here is still full of holes . It appear that with the market they target ( teenagers and people with credit problems who really have no other choice for wireless except prepaid) ,there is little or no incentiv...Read More

Go To Metro
Mar 13, 2004 11:07 AM Read
I live in SF, CA. I originally got metro pcs in it's infant stages in the bay area. There was allot of dropped calls especially by the golden gate bridge and that got a little played out considering I had to cross it everyday to get to work. At the time they didn't have service down the 80 stret...Read More

Metro PCS Sucks!!
Feb 20, 2004 01:19 PM Read
Well, here I am on mouthshut.com with my report on this horrible rip-off company. Please read this all the way through; it may be helpful. Before I purchased a Metro PCS phone I went to their website and read about all the phones available. Under each phone they actually allowed customers to ...Read More

Watch out for MetroPCS!!
Jan 22, 2004 12:58 AM Read
I worked for over 2 years with the company when all of a sudden they started accusing me of doing things that I didn't do, and when I spoke my voice and protested against this, I was suspended! No pay, and no determination of when I could go back. I was constantly calling to find out the r...Read More

Metro ''Cannot access my account''
Oct 26, 2003 09:43 PM Read
I have had this phone for 6 days, and I want to return it...each day I try to justify it, but then something makes me realize this thing isn;t what it cracks up to be. OK, I do not have the greatest credit, and do not want to dedicate to a 2 year contract, BUT this phone and service is NOT wo...Read More

Incredible $40 free long distance anytime
Oct 26, 2003 01:40 PM Read
I have just bought this phone, so it is too early to comment about their service. But I can foresee the future of 'anytime' free phone call nationwide with a flat charge. Incredible! The deal I have got is $40 a month UNLIMITED LOCAL and LONG DISTANCE 48 states any time is definitely incredib...Read More

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