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MouthShut Score

37%
2.38 

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Metro PCS Mobile Operator Reviews

THE WORSE METRO PCS STORE
Oct 14, 2009 08:04 PM Read
*I desired to by a smartphone the samsung R810 finesse from a local metro PCs store I paid $390.00 for the phone alone and got a plan of $50.00 + tax $64.00 a month it turns out that the phone was incorrectly activated and I spend more than 12 hours waiting for the phone to start working try cal...Read More

Metro is great
Aug 03, 2009 02:21 AM Read
I live in orlando. I originally had t-mobile. I lived a half mile from their tower and couldnt get service at all( I was supposed to get 3g but I couldnt get or receive any calls) t-mobile let me out of my contract and I ported my number to Metro. I get better reception with MetroPCS than I e...Read More

ALERT ! Dont get trapped by Attractive rates.
Jul 18, 2009 10:30 PM Read
ALERT! Dont get trapped by Attractive rates. Never ever get this connection.Its a big risk. They change the call charges and plans at will without informing the customers . And They have the rudest Customer service guys I ever seen. I took the connection for the sake of unlimited internati...Read More

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Metro PCS Mobile Operator
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I LOVE METRO PCS
Apr 23, 2009 11:21 PM Read
My father has metro pcs for a couple of weeks now, , and to be honest its a great service..we've both been using it and have not had any problems whatsoever, , , on the other hand it does have some great features you can take advantage of if you choose the 50 dollar plan, , which includes everyt...Read More

Spreading fast and especially among young students
Apr 15, 2009 11:37 PM Read
I didn't try it but all what I say is that Metro PCS is really spreading fast and especially among young students. Kids really love it. It's like every body is talking about it including my Son and it's giving hard time to big companies like T-Mobile. I also heard that T-Mobile are cutting...Read More

A mobile operator or MNO (Mobile Network Operator), offers services for wireless communications that possesses or controls all the components essential to sell and provide services to a user or customers including radio spectrum distribution, wireless system setup, backhaul setup, billing modules, customer care services, provisioning PC systems and marketing work.
Metro PCS ! HORRIBLE NORTH JERSEY
Mar 31, 2009 09:31 PM Read
I decided to switch to Metro PCS but was a terrible mistake not just the company is Funny!! But their service is Horrible. Horrible as per network coverage BAD I live in Jersey City , NJ I do travel between NJ and I could not get any signal around ( Morristown, Madison , Newark) even the Turnpik...Read More

TERRIBLE CUSTOMER SERVICE!!!
Mar 25, 2009 08:59 PM Read
Yesterday when I called to activate the new phone I had to create a pin number. I had to call twice the second time to program the phone. when I called again I gave that security code I created at first but they said it's wrong (i wrote it down by the way). So then they gave me the one they h...Read More

Don't do it to yourself!!! BUYER BEWARE
Feb 20, 2009 03:29 AM Read
I know it's a recession and we're all looking to save a buck...but beware the old adage: YOU GET WHAT YOU PAY FOR!!! This truly is the case with Metro PCS. First of all they are selling you USED, REJECT PHONES!!! Think about it, have u ever seen these phones advertised in other wireless compa...Read More

2 Years Experience with MetroPCS in Tampa FL
Jan 27, 2009 05:08 AM Read
I have the $45 MetroPCS plan. I do NOT have a land line phone and use JUST my MetroPCS phone and I have been phone for 2 years. I typed in my MetroPCS account number into my bank's bill pay and I selected a payment date that Metro PCS said the bill had to be paid by and I instructed bill pay ...Read More

Don't go to metro pcs!!!
Nov 30, 2008 04:37 AM Read
I have been with metro for almost two years. And i have had 4 cells phone bought by them withing the two year period. All of them stop working after 6 months! Something with the software thingy went wrong and it just stop working. The latest one was motorokr™ z6m which i bought 6 months ago. And...Read More

Money Sensitive Individuals
Nov 19, 2008 04:17 AM Read
I've just started a plan with Metro PCS and have been with them for about 2 weeks now.  Here is my review / take on the service and plans: The plans themselves are good, I can't really complain.  Unlimited talk/text/web for just$50/month.  HOWEVER, due to state/federal taxes that they impleme...Read More

Don't use Metro PCS
Oct 22, 2008 12:21 AM Read
I never had a service as bad as Metro. I had more dropped call than any other service. I had the phone for 2 weeks and the All Call timer was 55 minutes so when I took the phone back for a refund and was refused due to the fact the life timer was different from the all call timer. Metro service ...Read More

Do not use metro pcs ever!!!!
Oct 01, 2008 08:39 PM Read
From day one all we had just problems with metro pcs, for example every month I had paid the bill in one week in advance but every month the same time my phone was disconnected for one day because they had a billing problem, second the monthly service was$40 plus extra charges$8 per month then i...Read More

You get what you pay for
Aug 02, 2008 07:05 AM Read
After being with ghettro (oops), I mean metro pcs for five long years I decided to move the family to AT&T when once again I got the same song and dance when my son's phone's sound quality diminished after only 3 months of use. After purchasing several phones over the years, I learned that it...Read More

Horrible customer service!
Jul 16, 2008 05:00 AM Read
My account had been set up for automatic payment since I enrolled with them (2yrs). Suddenly my service was discontinued for not paying. I was puzzled so I called customer service. I was put on hold three times and all calls just got cut off. After multiple tries I finally able to talked to a ni...Read More

WARNING: YOU'RE MAKING A BIG MISTAKE!
Jul 12, 2008 10:11 PM Read
I've been with AT&T for 7 years and when MetroPcs was introduced here in Los Angeles, I told myself, this is a good deal! I got an individual plan, had it for a month, upgraded to a family plan for $100/mo. GUESS WHAT? BIG MISTAKE!! Wherever I go, there's a drop call. My friends and family we...Read More

Metro pcs is horrible
Jul 06, 2008 03:42 AM Read
Metro pcs has poor costumer service and uneducated staff I thougtht  we would down size our cost but we upsized our problems Welcome to metro hell. my husband said to me lets which from altell to metro pcs it has been  5 months of hell. first my husband opened his account in November and I added...Read More

Lol
May 09, 2008 09:07 PM Read
In my opinion metro pcs is going to be the best cellphone provider, I do not get any extra charges in my bills like I usually do with oters, I had t-mobile and I didnt get any reception anywhere, so my friend had metro pcs and it might be suprising for some of you but that metro pcs phone did ha...Read More

Worst ever
Apr 18, 2008 06:51 AM Read
Metro pcs is the worst cellphoe service ever I hate it I switchd to at&t and I liked it alot better the customer service is horrible its just horrible I dont recommend it at all I would never reccomend it to a friend well yea thats about it s yea im trying to write something I hate it alot it th...Read More

Expect To Be Hung Up On
Feb 28, 2008 11:00 PM Read
You got to be crazy to use their service, DONT expect a refund. Ipaid PCS METRO $109 in-advanced for basic service, for two months, the phone stop working the next day. I checked the phone several times, 5 days later. I reported the phone as damaged, and re- quested a full refund. however, th...Read More

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