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MouthShut Score

25%
1.83 

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Matrix Mobile Operator Reviews

Not that bad, tested it for the first time.
Aug 27, 2019 12:01 PM Read
Hi, I recently used their prepaid sim card for Malaysia for a leisure trip and honestly I was impressed with their service, I got it from T3 Delhi airport from Matrix Desk though I was quite skeptical with the negative reviews I read online(this being one of them). While I had international r...Read More

Matrix SIM company is bogus cheater company
May 04, 2019 08:15 PM Read (via Mobile)
I purchased Matrix 4G SIM at T3 Delhi airportfrom Matrix Desk after paying more than 5000 rupees for 28 days unlimited data and unlimited calls. The Matrix person present assured me that it will work. IHe put the SIM in my S8 Samsung mobile. I purchased SIM on 2nd May night. After reached New Je...Read More

Matrix sim
Jan 31, 2019 10:34 PM Read (via Mobile)
Its USELESS! Please don’t waste your money on this. Its a SCAM! I couldnt make a single call with this. Numbers don’t get connected or it says “it doesn’t exist”. I swear! It just doesn’t connect. Save your pockets guys and rather go for another postpaid plan. Have never regretted anything more ...Read More

YOUR RATING ON

Matrix Mobile Operator
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Most Disgusting Sever Ever. BIG CHEATS
Jan 30, 2019 11:31 AM Read
MOST HORRIBLE SERVICE FROM MATRIX. ELDERLY COUPLE GOT STRANDED IN A FOREIGN LAND AND THEIR TECHNICAL TEAM IS THE WORST ON PLANET EARTH BUNCH OF JOKERS SITTING THERE WHO CANT EVEN SPEAK PROPERLY AND NEVER RESOLVED THE ISSUE. WE HAD A VERY TOUGH TIME AND THEY HAVE NOT EVEN REFUNDED THE MONEY. PLZ ...Read More

Matrix sim card is pathetic. Don't buy
Nov 03, 2018 06:40 PM Read (via Mobile)
Recently I bought Matrix prepaid sim from Mumbai airport for my short Europe trip. It didn't work in one country and even in the other Internet speed was pathetic. Their customer service is extremely bad. Better option for buying a sim is at the destination airport, where you will get a cheaper ...Read More

Never Ever trust, bunch of cheaters
Jul 07, 2018 03:18 PM Read
Never trust Matrix. After the completion of your foreign journey you may be handed over thousands of rupees bill even if you go with a proper plan. I travelled to Bali with Matrix Sim. I have been charged 15k for a 999 plan. I did not go beyond usage limit. ...Read More

Matrix sim in U.S
Jul 07, 2018 10:16 AM Read (via Mobile)
I recently purchased and used matrix sim in u.s.I am happy to say that the sim made me feel as though I am in my home country calling up India whenever I feel along with whatsapp, local u.s calls, browsing and mailing.It connected seamlessly at the u.s airport and gave exvellent service from the...Read More

Very Poor Customer Service
May 25, 2018 06:44 PM Read
I have a Matrix SIM card for the US and would certainly not reccommend one. Number of issues are countless. Recharges don't go through and you are left contacting customer care that at first is unreachable, and when they are reachable, they take forever to resolve the complaint. Interne...Read More

Matrx cellular
Feb 22, 2018 06:44 PM Read
I have lost more than Rs 5000/- to Matrix in last 2 years. In 2016 I took sim cards for USA and Canada. Both of them did not work. I lost the money because the amount was directly deducted from my credit card account. I tried to call the support team of Matrix in India, but they could not hel...Read More

Worst service provider
Feb 18, 2018 05:24 PM Read (via Mobile)
We went to USA with my family and friends in June 2017 for 21 days and bought 6 matrix sim cards as it offered unlimited calling within USA and to INDIA with 5GB 4G data.First 7 days in California service was ok but after we left California 95% of the time we were unable to call each other and o...Read More

False billing
Feb 02, 2018 02:31 PM Read
I recently procured a Matrix SIM card when I travelled to the United States of America for local use. Over a series of email exchanges, I was told that I would be charged a total of$10 which would entitle me to 200 minutes of local calls. I returned to India after about 5 weeks having used ma...Read More

Matrix SIM CARD DONT WORK IN ANY COUNTRY.
Jan 12, 2018 01:39 PM Read (via Mobile)
I was traveling to Philippines in the month of sept& I took Philippines SIM card from scam company matrix When I bought this they told me I will get 5GB OF DATA& 200mints of indian calling free.My internet didn't work at all I was on holidays I wrote E-mail while I was wifi in my hotel made call...Read More

Matrix Sim Card was a good service to use Abroad
Jan 09, 2018 07:12 PM Read
Took a matrix sim card on a colleague’s recommendation. Used it in London. Full marks on their network services. Not even a single issue with making calls locally or back home in Delhi. Flawless. Plus their plans for London are really awesome. Just by paying close to 3500 Rs I got unlimited call...Read More

Matrix Sim’s customer team is pretty quick
Dec 22, 2017 04:28 PM Read
I was midway through with my travel across Europe and my sim card stopped working, more rightly the data stopped working completely. First I thought I must have used all my data and then spent all the remaining money on the data, hence the issue. Anyways, I didn’t want to struggle too much with ...Read More

Horrible Mobile Operator
Dec 18, 2017 10:00 PM Read
Please do not buy matrix sim card, these people are completely fraud and they provide horrible service. I took a prepaid sim from them, that sim never got activated. When I returned back, I asked them to refund my money. The customer representatives are very rude. These people do not know how to...Read More

No Return for Security Deposit
Dec 14, 2017 06:52 PM Read
Warning! Not advise to take Matrix SIM. After 40 days of return from International trip company is saying there is no security deposit amount is reflecting against your connection and concerned executive absconded from organization. Thank god I opposed to provide credit card copy other wis...Read More

Using matrix while traveling abroad is a good idea
Dec 11, 2017 11:34 PM Read
My work takes me to Shanghai a lot and every time that I went there, I picked up a local sim card. And for the last time I did that in Shanghai, it turned out to be a total disaster. Couldn’t understand their language to begin with. Getting a number was painful enough and then I had to call the ...Read More

Very bad Network and Customer Service
Dec 03, 2017 05:30 AM Read
I recently got Matrix Mobile while traveling to US, but this one has very bad Network. I recharged on unlimited option, but keep barring outgoing every few days. Nothing is unlimited as it says and keeps disconnecting often. Very poor customer service as well. Regards Madhu ...Read More

Major issue of Network wich was resolved instantly
Nov 24, 2017 10:09 PM Read
I was in Rennes, France and was experiencing issues with the network. I had bought a matrix sim card so all I had to do was to email them stating the bad network issue and gave them my friends number as an alternate to call me. I was contacted within 2 hours of the email. Despite the odd hours b...Read More

Impressed with the Matrix Support Team
Nov 14, 2017 07:28 PM Read
I must appreciate the support team that works day in and out at Matrix Sims card. I was in somewhere in Europe and was experiencing issues with the network. All it took for me was to email them and give them my friend’s number as an alternate number. I got a call within an hour of that email. Th...Read More

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