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VSNL Dial Up Reviews

My postpaid account was charged twice
May 07, 2009 11:53 AMRead
My post paid dial up account was charged twice for content which was used and paid one year back , due to wrong accounting by VSNL. In-spite giving proof of payment one year back, in April 08, and wrong charging twice in the month of March 09 even after one month they have not refunded the exces...Read More

My account was charged twice
Feb 27, 2009 07:51 PMRead
I had renewed my VSNL prepaid account in August 2008. At that time, Rs 899/- was debited twice from my account. After a lot of correspondence including sending them copy of my bank statement, VSNL-TATA Indicom finally issued me with a complaint number 138689625 on 21 September 08 and assured me ...Read More

Check out the level of customer support...
Sep 26, 2007 02:39 PMRead
Have restricted the following to last three mail exchanges. this has reference to VSNl making me a post paid subscriber, and then without ensuring that the form reaches me, decides to discontinue my subscription.These mails have also been interlaced with calls to VSNL, begging them to work out a...Read More


VSNL Dial Up
Slow connectivity but was a life saver!!
Aug 23, 2015 01:04 PMRead
We got our BSNL Land line connection in 1997 and until 2003-04 we did happen to use the Internet at all.But when we updated our system/PC in 2004, we were also recommended to have a internet connection and hence got the dial up connection from BSNL in 2004 and were using it until 2006 but th...Read More

Extremely BAD Customer Service from VSNL
Jun 05, 2007 02:54 PMRead
I have been using the Tata Indicom / VSNL router/broadband  connection for more than a year now. It is an ok product to use when everything is working ok.Speed is not great but reasonable for a country like India. They give you a split connection wherein the connectivity(and therefore the sp...Read More

VSNL dialup is pretty good
May 09, 2006 10:42 AMRead
Hi,I am Rajesh Mago & I stay in Dwarka, New Delhi.I am a Computer freelancer and have been working from my home from last two and a half years.In my last two and half years exp. with dialup internet access, I have tried MTNL (CLIP based Internet Connection), SIFY and VSNL.And, I ...Read More

Zero in Customer service
Aug 31, 2005 07:56 PMRead
Horrible Customer Service of VSNL Internet Service ProviderI have been using VSNL internet service for more than 4 years. Initially my experience was good but later on I started finding problems.The internet speed is horribly slow at many a time.Internet get stalled after sending and...Read More

Unlimited usage packs !
Mar 12, 2005 09:59 PMRead
I was using a cable internet connection from Webnet - a local ISP in Dombivli, Thane. The connection used to go down very frequently and the speed was pathetic. When I visited their NOC once, I was shocked to see the way they were operating and disconnected my connection with them.I decided ...Read More

Is there a problem?
Dec 24, 2004 02:09 PMRead
I had taken a VSNL 100 hour pack, and I renewed it in Sept-Oct, when their double offer was on. I got the double offer, but the trick is that they do not give extra hours on the existing account, but lets you create a new one. Now, when I have one account already, why would I need another? I hav...Read More

Frozen connections
Oct 11, 2004 12:25 AMRead
It seems two years have passed since mylast review. I have found the Tata Indicom connection to be better than its competitors, and the overall package is also very good.On the other hand, there is a curious phenomenon that I have witnessed: When I dial the regular no., 172226, I get a conne...Read More

Yes, Tata Indicom can cheat too!
Oct 07, 2004 04:54 AMRead
Yes, Tata Indicom can cheat too!Enticed by the sight of a handsome banner of a Double Pack offer open till 21st September, 2004 on their official web site, I bought a 100 hour dial up Total Internet Pack placing order and making online payment from my bank account then and there and on their...Read More

It doesn't enthrall, it crawls
Jul 31, 2004 11:47 PMRead
I had been a loyal BSNL customer for its dial-up connection for quite a few years. I felt it had a decent speed even though the customer support left a lot to be desired.One day my internet hours ran out. It was imperative for me to have a net connection at any cost to do some important work...Read More

Have Food but can't eat
May 26, 2004 11:55 AMRead
Hi ,Lots of users in India including Govt Organisations have their accounts in domain (either unlimited / night package).The decision of VSNL not to allow the renewal of accounts held under domain is really horrible to the users.When I contacted VSNL office, the reply...Read More

Sweet or sour?
Apr 10, 2004 02:15 AMRead
When I read milinddesai's review on VSNL ISP then felt the need of writing (or should I say updating?) his information, which was really old, written months ago. Now things have changed with time and VSNL has gone older and slower.I have never used VSNL before but heard a lot about its speed...Read More

Reliance Net Services
Sep 23, 2003 02:34 PMRead
I have been using the reliance Internet access services for over a month now. There are two different access methods:The Reliance Mobile (Samsung); it gets connected with a special cable (with charger) on the computers USB port. The benefits are that the mobile can be used as an ISP and rela...Read More

Chennai CustomerCare (Needs Att. of Tata Tele)
Sep 17, 2003 07:29 PMRead
VSNL is one of the India's most premiere and the best ISP in India. There is no doubt with that anyway.The connectivity wise -- reliability, number of attempts before which our system gets hooked on to the network etc. is really a wonderful service.But when it comes to Customer Care, it ...Read More

God help users of VSNL - the 'state' utility!!
Jul 21, 2003 06:48 PMRead
God help users of VSNL - the 'state' utility!!Internet has become a way of life even in India & ISP's have a responsibility to run resilient systems & ensure high availability.VSNL must be the only ISP without having any concern to the customers & their likely business loss, to shut down...Read More

Very Slow (now Sharp) Network Link...
Jul 18, 2003 04:29 PMRead
Well, This is how I used to describe VSNL sometime back, exactly in 1997. But I think when the Tata took over VSNL, they have made some good upgrades and now it is pretty much ok. I have been using VSNL Dial-up since 1997. Here are the bandwidth I got since then1997 - From Durgapur (W.B) - 2...Read More

Jun 30, 2003 09:07 PMRead
To,The General ManagerV.S.N.L.Tata IndicomDehradunSubject : Complaint regarding your Dial Up services and misbehavior by you and your staff .Dear Sir ,It is after much regret that I am forced to write this letter. As a regular customer of the Dial Up Connection I am e...Read More

Tata Indicom- VSNL Internet - Very poor service
May 06, 2003 04:49 PMRead
Tata Indicom- VSNL Internet - Very poor service- Bad staff attitude !!Hi I am from Bangalore. I bought Tata Indicom- VSNL internet -100 hours pack but to my nightmare the Serial number and 16digit pin didn't work. I got these three phone nos as the customer service helpdesk : 080- 3412787, 3...Read More


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