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MouthShut Score

15%
1.49 

Internet Speed:

Connection Reliability:

Service & Support:

Customer Care: +91-18004193114

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Hathway Broadband Reviews

Very very bad service
Nov 17, 2020 04:08 PM Read (via Mobile)
Don't even thinking of going for Hathway Internet service coz initially at the time of new connection you will get good service and you will be able to use Hathway Internet within 24 hours this is obviously b'coz we are paying for it, and if you face any connection issue then you will have to wa...Read More

Am giving -5 star rating
Nov 17, 2020 11:24 AM Read
Have a connection in 150Mbps speed. But always the internet speed is very low. after reporting the speed issue we will get average speed for half hour. even after that again the soeed will be very slow ...Read More

One of the worst service provider in industry
Nov 16, 2020 09:21 PM Read
I have been requesting since last week my internet is not working and have raised multiple request but no luck no one is bother to fix the issue after so many follow ups one gentleman came to my residence he blindly or cleraly declared that there is an issue with cable and he informed to take...Read More

YOUR RATING ON

Hathway Broadband
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Hathway broadband in chennai.
Nov 16, 2020 03:05 PM Read (via Mobile)
Every month one week before the due date the speed will be very slow 3~5 Mbpsagainst published speed of 150 Mbps. This is to remind you that you need to pay. This will happen even if you paid for3 months. You will get a message after the due date "your speed is reset to normal ( from reduced ...Read More

Worst broadband ever - Feels like back to 2G era
Nov 14, 2020 06:37 PM Read (via Mobile)
I got hooked up on Hathaway Broadband up to 50Mbps plan about 3 weeks back. The only purpose of the internet was for official use and not any high end game playing. So most of the time internet does not work and when it does work it gives me a speed of maximum 3 Mbps, amazing isn’t it. I h...Read More

CHEATERS.Worstand Horrible SERVICE. LOST MY MONEY
Nov 14, 2020 07:50 AM Read (via Mobile)
All fake numbers given in service which never works. Net gets disconnected hundred times a day. We paid 6 months subscription and lost all money. Horrible SERVICE. Don't take Hathway connection else you will regret like thousands of customers are crying. Govt should ban such fake service provide...Read More

********PLEASE DO NOT GO FOR HATHWAY *******
Nov 13, 2020 04:43 PM Read
It took more than 1 week to get the connection after the payment. I was struggling for a week to connection activated. They will hide about the security deposit of 400, which you will never get unless you continue with Hathway for 3 years. Bandwidth coverage for wifi modem is very poor and it wi...Read More

Disappointed service( Complaint id :07112020W16528
Nov 13, 2020 11:03 AM Read (via Mobile)
To brief you : I have a broadband connection in Bangalore , for which I do not want to renew my internet for next 6 months as I came to Mumbai to WFH . I get calls everyday requesting for renewal . However , I have reached Mumbai and here also we are using Hathway internet. I t...Read More

Harassment
Nov 13, 2020 09:58 AM Read
Had very bad experience.Lot of harassment done by the customer care guys.They do not respect customers, all they want is money only.Even after giving them a proper date and time to collect the device, no body came to collect it.Then they harassed with legal notice.Will never recommend Hathway to...Read More

Complaint
Nov 11, 2020 02:56 PM Read (via Mobile)
The most poor service. The sales man was on his worst behaviour and did not answer to any of my calls after my wifi modem was installed, he made all fake promises. Also the speed is very, poor connectivity, gets disconnected sometimes. I would never recommend hathway to anyone. ...Read More

Bad Customer Service
Nov 11, 2020 12:20 PM Read
I have Hathway connection since last 2 month. Connection speed is good. But right now Internet is not connected. I call Customer Care service. I suffer from last 30 Hours. Now no one reply me. I am very Disappointed by Hathway customer service. Their Policy says that "Your issue will be solve by...Read More

No speed, Not a good service,Waste of money!!
Nov 10, 2020 04:57 PM Read (via Android App)
I had installed this service broadband and trust me its a nightmare, the speed is very weak and the mbps fluctuates a lot. Not only this, the customer care service is also not upto the mark, there is no customer satisfaction with this broadband. With this broadband service I can completely assur...Read More

Don't Go for Hathway!
Nov 10, 2020 03:27 PM Read (via Mobile)
DON'T GO FOR HATHWAY!!! THEY SEND AN OFFER FOR 3+1 MONTHS OFFER BUT AFTER RECAJRGE THEY SAY WE HAVENT SENT ANY OFFERS LIKE THAT! PLEASE STOP FALSE ADVERTISEMENTS TO MAKE YOUR CUSTOMERS RENEW THEUR ACCOUNTS! DISREGARDS, A DISGRUNTLED CUSTOMER ...Read More

Worst Service, Worst customer care, Worst Internet
Nov 10, 2020 08:11 AM Read
Worst Service, Worst customer care, Worst Internet. Some of the areas in Pune, don't have any option. Just looking for airtel but they don't have service in Wakad ...Read More

Rippoff company with retarded internet
Nov 10, 2020 01:31 AM Read
Am paying 2000 for their retarded 50-mbps connection and sometimes if am lucky I get 20 mbps and 399ms ping. Pls kill yourself hathway retards sometime my meeting would quit on its own because of how bad my internet is and their range of their broken 5 year old refurbished router is like using w...Read More

Third Class Internet
Nov 10, 2020 12:04 AM Read
Very costly internet No good connectivity Third Class customer service- you can't reach out easily to customer care Browsing Speed is also third class Downloading speed also third class Not worth at all No quick resolution on Internal Technical issue Do not buy this product ...Read More

BAD INTERNET & WORST SERVICE
Nov 09, 2020 03:36 PM Read
I just got this connection a month back when I approached for the Hathway connection immediately the Person from Hathway came and got the booking done and I paid full amount for 3 months, however after a month is over now the internet has completely stopped working. I tried reaching on the local...Read More

Fraud
Nov 09, 2020 08:02 AM Read (via Mobile)
Net speed is 5-10mbps generally for a 50mbs package .. They will call and msg you multiple times for recharge but you wont be able to call back when needed. No customer support , no speed , regular internet failure.. #FraudHathway ...Read More

Poor network... worst behavior
Nov 08, 2020 07:33 PM Read (via Mobile)
Speed of only 15 MB when you pay for 50 MB... staff misbehave on phone.. gunda's network. . To the extent abusivr ...Read More

Waste of money
Nov 07, 2020 11:44 PM Read (via Mobile)
Till now I have raised nearly 20 service ticket for broadband issues and till now no one came to check and automatically they are closing ticket saying issue is resolved. Don't go for Hathway. ...Read More

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Hathway Broadband
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