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MouthShut Score

15%
1.49 

Internet Speed:

Connection Reliability:

Service & Support:

Customer Care: +91-18004193114

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Hathway Broadband Reviews

PATHETIC CUSTOMER SERVICE FOR HATHWAY????
26 days ago Read (via Mobile)
Hathway has very pathetic customer Service, they disconnect the phone again and again, they don't know how to resolve the issue, they keep saying , they have not activated my Hathway sence 5days , I paid them on the very first day of the connection, sinces then they have not activated my Hathway...Read More

Unprofessional Service & Unreliable approach
26 days ago Read
They hire workfrom home guys to harrass hathway customers for bill payment / recharging account. Their so called self-care portal is useless. I couldn't print invoice / receipts as I got blank pages. After a lot of complaints, they did try something, but that is not worth appreciation. Moreov...Read More

Hathway Broadband: Most Pathetic Broadband service
27 days ago Read (via Mobile)
Hathway is not even worthy for single star. After collecting the payment for new connection. No response from the service providers. Area manager Kiran of Hyderabad branch. He is the most miserable. He will not even show the curtsy to answer the call. A person who can't manage his Area customers...Read More

YOUR RATING ON

Hathway Broadband
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Worst network
29 days ago Read (via Mobile)
India's worst network I request everyone not to take this network before paying money they will say you will get internet speed very fast but now I'm not getting at all my mobile data is better than this useless network ...Read More

Its totally a fraud company from every angle
30 days ago Read (via Mobile)
I had the worst experience of my life with any kind of company, they have the worst service or I would say they don't have any customer care services call their toll free no it would keep u on a hold for some time then disconnect, the app has the auto generated computer who keeps saying the same...Read More

Hathway internet - very poor service
30 days ago Read (via Mobile)
I have bought Hathway broadband on cable. Have been using it for the last 5 months. It is not reliable at all. The speed is sold as 50 Mbps but you never get speed beyond 26-30 Mbps. The connection keeps on dropping for a few seconds any time during the day. If you call their service center, no ...Read More

Hathway a. K.a cheated me.. No refund of bill plan
30 days ago Read (via Mobile)
No refund bill which was still active. They told.. No service in new location.. Hence we will take the router and give back refund... But they took the router and no refund given... When I called.. They told sorry we will not give.. Refund.. I have recorded call where their executive told refund...Read More

Worse service ever
30 days ago Read
I have been with Hathaway for 5 years basically due to my laziness to go elsewhere but all those years have been a nightmare. The internet does not work many times and the customer service is just lame. The staff hardly speaks English so if you don't happen to be a Hindi speaker you are screwed....Read More

Worst
Feb 02, 2021 04:47 PM Read (via Mobile)
Poor & Worst sale executives are there .they collected the money from me for the new connection even they dint ensure the connection availability over my area.. after receiving the money and followed them several times they told there is no connection availability and claim for refund... Still n...Read More

Worst customer support
Feb 01, 2021 10:49 PM Read (via Mobile)
I have been asking them for relocation of my existing broadband connection for almost 6days still there is no reply from them. They have been telling that we have escalated the issue to the concerned team but northing happens. Especially the technical team is totally waste that they do not even ...Read More

No net inspite of repeated complaints.
Feb 01, 2021 12:40 PM Read (via Mobile)
We have no net inspite of timely payments. This has been a continuing problem. Repeated complaints have been made but there has been no addressing the complaint. Payment is collected for three months and internet provided is barely for one month. Rest of the time we have no net. Complaint ser...Read More

Worst Service Provider
Jan 30, 2021 09:10 PM Read
If possible I would have given them rating in negative. They are cheaters. I purchased a combo pack of 3months of rs 2655 where I get I month free. To update the proper end date in the app it took me 3 customer care calls, and 10 days. They want the customers should forget. At least once a...Read More

Worst experience as a calling staff
Jan 30, 2021 09:06 PM Read (via Mobile)
I'm working from 1 month in this company as calling staff there were so much issue from customer and the local services center are not properly solving the issue directly saying to the customer ur issue have been solved plz customer who are looking forward to get the connection plz don't as I wa...Read More

Bad internet
Jan 30, 2021 02:46 PM Read (via Android App)
The internet connection is very bad. Because I'm using this in lockdown to do home based online work and the service quality also not good. Waste of money and time. ...Read More

Dont take hathway broadband
Jan 30, 2021 02:08 PM Read (via Mobile)
I have taken a broadband connection on 20 th January they will fight within same hathaway company will give the connection within hrs account will get activated but they dont check weather the internet is coming or not, you can't talk customer care executive, dont know whom to contact. They dont...Read More

Not satisfied
Jan 30, 2021 12:53 PM Read (via Android App)
This broadband I am purchasing between lockdown because I am working from home so I need fastest network for my work. So I am after lot of research I find this broadband with my convient. I see ad of this broadband with high speed but after installation it work well then after a week network spe...Read More

Worst service ever
Jan 30, 2021 12:37 PM Read (via Mobile)
They dont pickup the calls and the service is very poor they are not keeping the promises which they are giving in the begining ...Read More

Very bad service
Jan 29, 2021 09:05 PM Read
Sale approch person not responce after instaled, instalation engineer useless this job, customer care closed my complaints without proper service, very low speed, wast money, wast time please avoid this network ...Read More

Useless company.
Jan 29, 2021 02:27 PM Read
They don't have enough employees to handle the customer . They don't even provide you with the promised speed. They don't take your complaint seriously. The owner must go and sell vada pav. Good for nothing. ...Read More

About the customer services and executive and net
Jan 28, 2021 10:36 PM Read (via Mobile)
It was the worst connection ever and the internet is very slow and the modem is frequently getting off and the executive(Devraj) has giving the worst commitments and after paying the bill he will keep the number in blacklist and if we try from another phone he is using very bad language ...Read More

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Hathway Broadband
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