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MouthShut Score

15%
1.49 

Internet Speed:

Connection Reliability:

Service & Support:

Customer Care: +91-18004193114

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Hathway Broadband Reviews

Very worst Service & Support
Nov 06, 2020 10:24 AM Read
Network fluctuation for a month period, raise multiple almost 20+ tickets but not resolved so far. Since my connection is prepaid but receives calls often to do the payment prior to the cutoff date. I asked them to resolve my problem so that I can do recharge in the future but no proper updat...Read More

Worst Service
Nov 05, 2020 05:52 PM Read
I always get no internet access error, If I complain they close themselves and do not make me a call back. ...Read More

Internet Service and Speed
Nov 05, 2020 01:21 PM Read (via Mobile)
If you want to throw your money and chasing customer care every day may be 2 to 3 times #Hathaway is perfect. I took the plan of 200mbps and getting speed of 20mbps and no one is responding from customer care and no one is coming to resolve this. ...Read More

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Interent review
Nov 04, 2020 01:00 AM Read
Worst ever internet service provider, customer care is unresponsive as good as nonexistent, speed is never what they claim it to be. my biggest mistake was to take this up don't make a similar one like me ...Read More

THE WORST
Nov 03, 2020 07:43 PM Read (via Mobile)
Worst could be a good word for them as need to identify a new word for their pathetic service... From the day one of renewal the speed was 1 MB instead of 50 MB... They won't answer your call... They least bother your compliments... And so call customer service manager, never ever avail...Read More

Horrible service
Nov 03, 2020 06:59 PM Read (via Mobile)
Horrible service. Only good when it comes to pay. have been trying to contact the service providers since 10 days no response. Only saying will get back soon. Shitty service . Please dont go for hathway!!!! waste of money and time. indeed! ...Read More

Hathway Broad Band Useless
Nov 03, 2020 03:05 PM Read
The experience with Hathway is very horrible, worst customer care not responsive, giving 24 hrs to solve but taking 2 days that is also not solved, no feed back from customer care, even nodel officer also not responding, while calling customer care long lacture on their taped message, then autom...Read More

Internet Services
Nov 03, 2020 09:23 AM Read (via Mobile)
The experience with Hathway is horrible. Worst internet speed, customer care not responsive, you will not find anyone who can resolve the issue in real time. The plan is too fraudulent, never provide the 50MB speed on any day. ...Read More

Hathwat BB is suffering with Corona.
Nov 02, 2020 08:13 PM Read
Frequent failures for prolonged period became common. Working at less than 50% contracted speed. Very tough to contact them by any available means. They must be in strict quarantine. God help them with speedy recovery. ...Read More

Bad Experience with Hathaway technical team
Oct 31, 2020 08:33 PM Read (via Mobile)
Technical issue . Account number is 1175581321.I have been using Hathway for almost 1 year 8 months now . Suddenly my modem stop working and I raised the request regarding same . I've had to call customer care 8-10 times since... because the modem stopped working While calling customer ...Read More

Extremely Frustrated with the Service
Oct 31, 2020 04:46 PM Read (via Mobile)
For the past 3 months the service is horrible at vileparle east. Calling, going to office nothing helps. There are not willing to sort the issue also. Before August the service was excellent! ...Read More

Good to see they changed the modem today
Oct 31, 2020 04:58 AM Read (via Mobile)
Thanks now Hathway has changed the modem.Now internet is working properly, thanks to the service person. ...Read More

Pls provide service help us to transfer connection
Oct 30, 2020 12:11 PM Read
Hello, respected sir we are trying to connect the hathway person but they are not responding us properly. I had word with the person he said theat he will call back but from 4 days no respond. even he is not attending our call also. we want to transfer the connection due to our house chnag...Read More

Biggest Cheats......
Oct 30, 2020 10:10 AM Read (via Mobile)
Don't make mistake of taking hathway internet connection......your local service providers can provide u better services than these brand so called hathway.......Totally unreliable staff. Least bothered resolve customer queries. And most important.....do not make any extra payment.....else for c...Read More

WORST SERVICE AND NET SPEED
Oct 29, 2020 02:59 AM Read (via Mobile)
I got the connection on 24th October 2020 for 5OMBPS. However the speed that am constantly getting is below 5MBPS. I have been sending emails and tagging calls to service desk every day. Am getting a standard response daily that ticket has been created and later an SMS that the issue is resolved...Read More

Pathetic Customer Problem Resolution
Oct 28, 2020 06:02 PM Read
I bought a Hathway Broadband connection an year back in New Delhi although services are good, internet was working fine. Due to this pandemic I came down to my hometown and due to circumstances. I informed Hathway that I wanna surrender my connection. I didn't receive any response for more than ...Read More

It's a scam, pls don't waste your money
Oct 28, 2020 11:41 AM Read (via Mobile)
I purchased Hathway connection 3 days ago, purchased 6 month plan But it's a scam, they promised to give 50 Mbps speed, however I am getting only 10 Mbps speed on mobile and 7 Mbps on laptop, and now they are not picking up the call........pls don't waste your my ...Read More

Worst internet service
Oct 27, 2020 11:17 PM Read (via Mobile)
Pls try to understand.... I giving complaint again and again..... No body responds... And closed my complaint... Because I paid one year payment. Hathway is a worst internet service.... ...Read More

Complaint
Oct 27, 2020 02:19 PM Read (via Mobile)
Worest service ever time weast no responce, I have paid 1769 rs its almost 72 hours no response folrom company worest service ???? ...Read More

Waste
Oct 26, 2020 08:33 PM Read (via Mobile)
Totally it's a fraudulent company with wrong commitment frauds, facing lot of issues. No response from providers ...Read More

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Hathway Broadband
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