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MouthShut Score

23%
1.80 

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GTPL Broadband Reviews

Bad Services
Jul 30, 2019 11:58 AM Read
Today 8 days has been delayed but the net problem has not been solved. When I call the customer care, They told that the problem will solved in 2 hours. but the problem is not resolved. When I call the next day they says today will be problem resolved but problem is same, They closed the ticket ...Read More

Worst service ever
Jul 27, 2019 10:26 PM Read (via Mobile)
I bought broadband service and from the 1 st day i faced many problem like speed issue , serivce down for every alternate day and no service support even calling them multiple time ... pls dont go for this option

Manipulative and Fake Connection Speed.
Jul 24, 2019 12:18 PM Read
I've done renewal of my GTPL plan with 40Mbps plan, however when after checking connection speed for four days multiple times a day on "www.speedtest.net" my connection speed is always locked around 30Mbps. Even after complaining about this they always come up with new excuses try to manipulate ...Read More

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Worst Service of GTPL Broadband
Jul 22, 2019 06:51 AM Read (via Mobile)
GTPL, Broadband service is worst. When they want renewal the plans they call collect the cheque from your home. But if you complain about any technical issues. They disappear like anything. Internet not working for 40 days during the year and no credit days given back to you. Mainly service o...Read More

GTPL Modus Operandi
Jul 14, 2019 06:58 PM Read (via Mobile)
First time users will get good speed but later they will disconnect your service for which for a week you will end up complaining but nothing will happen. So for 1 week they avoid giving you the gbs required according to the contract. And then for the rest they will again disconnect you. Now ...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Most inconsistent service and bad customer care
Jul 14, 2019 11:16 AM Read (via Mobile)
Inconsistent net speed and higher down time for the internet. When we call customer care, no real resolution and only one sentence that is I will get it done. I have done follow up for 4 constant days and get update that today we will get it done and nothing has been done. Poor on deliver the co...Read More

Very bed sevice
Jul 13, 2019 02:45 PM Read
Service very poor advise everyone not to use gtpl broadband I have complained continuously for 10 days no one is coming to check problem .

Poor service
Jul 13, 2019 01:01 PM Read (via Mobile)
Service very poor advise everyone not to use gtpl broadband i have complained continuously for 10 days no one is coming to check problem ..

Disgusting network service
Jul 11, 2019 12:36 PM Read (via Mobile)
We have got GTPL connection 7 days back.. i have ever seen this type of worse service in my life span. I wanted wifi to do work from home.. today it's 7th day I am not getting good service the network will work only for maximum 2hr the speed of net will not go beyond 0.00kbps excluding 2 hrs....Read More

????? ????
Jul 08, 2019 01:45 PM Read (via Mobile)
Worst service i have ever seen... 48 hours after not answering or taking action on simple issue Every time call customer service thay say your complaint is in action..i mean are you guys really serious in solving problems...my worlk is completely shutdown after 48 hours

Poor costumer Service
Jul 03, 2019 01:20 PM Read
I called so many times but no response from the company, while giving me connection installation prosses was so pathetic then I could not use GTPL Connection. and even they don't cross check that connection is started or not while asking a question they said company's installation engineer will ...Read More

Worst Broadband Connection and Worst Service
Jun 26, 2019 09:55 AM Read
I have been using from past 5 years before fiber at least the service was good. But after fiber connection the service have become worst. I have 40 Mbps plan and I never get speed more than 30 Mbps. Half of the week we face speed issue. Don't get speed more than 2 Mbps. when we call in customer ...Read More

Worst broadband connection and service
Jun 20, 2019 12:36 PM Read
Worst service and internet connection ever seen. Internet will not work for 6 to 8 hours most of times. Customer care service is worst. Instead of providing solution they will tell to wait for 24 hours and close ticket without resolving issue. You will never get Internet speed according to inter...Read More

Third class net privider
Jun 20, 2019 11:40 AM Read (via Mobile)
Gtpl is not a third class but class hi nahi he provider is bed for talking behaviour and customer care service is Wast means koi class hi nahi, bad services and bad provider

FRAUD FRAUD FRAUD
Jun 17, 2019 08:19 PM Read (via Mobile)
Worst experience, third class service, false commitment to earn money & making fool to everyone...my internet was stopped for 35 days, when I complained they said that they will give extension in last & then I ask for extension of those 35 days then they told me that now u have to renew then onl...Read More

Gtpl
Jun 14, 2019 01:17 PM Read (via Mobile)
Very boges speed and services plss don't bye gtpl plan no response complen I like Vodafone net my plans 40 Mbps and speed 1 mb

They robbing costumer in bapunagar (Ahmedabad)
Jun 13, 2019 11:23 PM Read (via Mobile)
I have 40 MBPS plan, that is worthless without Fiber-Optic. And they still provides worst cable (CAT5e) . When I call to costumer care, they said that “sir, its fiber optic plan you can change your cable from your nearest office.” After that office man abundant my plea. And said we can’t give yo...Read More

GTPL BROADBAND WORST EVERY
Jun 13, 2019 11:26 AM Read (via Mobile)
Worst service ever. technician is does not come in time. They only give us promise to come ni 24 hours in it. But the can't come nd make fool us.

Very bad internet service ,vey slow internet
Jun 12, 2019 12:52 PM Read
Very bad service . service men does not come to fix problem . gave complain 3 times but no solution to it. they always promise to solve the problem but nothing happens. plz don't take GTPL Connection.

Very very very bad Customer service.
Jun 12, 2019 12:27 PM Read
Very very bad customer service, net speed very slow, router needs to reset daily. complained 3 times but no one cares to look into the problem.

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