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MouthShut Score

16%
1.54 

Internet Speed:

Connection Reliability:

Service & Support:

Customer Care: +91-18004190419

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GTPL Broadband Reviews

Bad service
Aug 20, 2020 12:20 PM Read (via Mobile)
Its been more than 15 day gtpl agent took money and he blocked my number. None of the customer care number ever work. They have not setup the connection yet and asking for more day setup connection. They dont value customer. 0 rating ...Read More

TIME AND WASTING SERVICES
Aug 19, 2020 03:25 PM Read
DONT BUY GTPL SERVICES ITS CHEAPEST SERVICES .THEY NEVER VALUE RESPECT TO CUSTOMER. IT WILL BE SURE WITHIN 5 YEAR GTPL GONE FROM THIS WORLD THAT FOR SURE. GTPL EMPLOYEE PLEASE SAVE YOUR LIFE .! THANKS ...Read More

Why They do not have a option of NO Star
Aug 18, 2020 11:50 PM Read
Please stop providing broadband service if you could not able to manage with your resources, I have talked to senior executives, sales executives and CC executives, they all have a one common answer ”please wait for 3 days” to any questions you asked them My Wifi is not working from the past ...Read More

YOUR RATING ON

GTPL Broadband
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Don't go for it
Aug 18, 2020 05:01 PM Read
I had started with six month validity plan in Ahmedabad, Gujarat and there were no issue during this time period. However, once I renewed it for another one year almost everyday the internet stops. Their customer care line(9727633633) is most of the time busy. Whenever I can connect to them, the...Read More

Low speed and breaks
Aug 17, 2020 09:22 PM Read (via Mobile)
It provides 15 mbps speed instead of 50 mbps as they said. Routine answers from customer care and no one attempt complaint I found that . Their staff giving 5 stars and misguiding the public ...Read More

Bogus support
Aug 16, 2020 02:33 PM Read (via Mobile)
It’s really very bogus service form the support side GTPL broadband, my connection is supposed last five day because again not processed the my cheque. So any one is not responsible for that again ask to call support and support ask to contact again. But last five days i con’t get any solution f...Read More

Worst Service
Aug 16, 2020 12:27 PM Read (via Mobile)
I played the amount on date 7th August and still the wifi is not in service , I am not able to study online because of this , They have worst service ever pls don't use gtpl as your service provider.. ...Read More

GTPL Service
Aug 16, 2020 11:48 AM Read (via Mobile)
Worst service, i hv complaint on 28 July2020, n also make reminders for so many time but still no any response or reply has come, The only reply by customer care is to be wait for 1 to 3 days. ...Read More

Do not mistake to chose gtpl broadband
Aug 15, 2020 12:06 PM Read (via Mobile)
If I want to rate gtpl broad band service from 0 to 10 I give 0 or even negative. Internet trip frequently . Cutomer care close complain even though problem not resolved. Gtpl interested in new communication not in solve problems of existing customer. Please do not try to save 500 rs like mine. ...Read More

Worst experience
Aug 14, 2020 10:44 AM Read (via Mobile)
They will charge you handsome amount of money and won't provide you internet for 5 days a week.. and customer service is way more than a word worse . Please do not get into the trap..it is a fraud company 100% fraud ...Read More

Very unprofessional service provider
Aug 13, 2020 07:11 PM Read
There is no linkup with sales and service department - Customer care support suggest us to contact sales person for connection update. No co-ordination - very immature and unprofessional approach after taking money from customer waste of your time waiting for call pickup from customer care...Read More

Worst service ever
Aug 12, 2020 01:54 PM Read
Worst service ever, not at all good, i would like to rate it in minus but there is no option for it.Many time it stop working and when you complaint for it in customer care they will assure to solve it as soon as possible and at the same time they will tell that it will take atleast 3 days as it...Read More

Worst service
Aug 11, 2020 10:21 PM Read (via Mobile)
If there is anything below zero to rate in minus than i rate gtpl in minus. Worst service rather say no service. Totally failure. They shud wind up this sector. Even if they offer connection in free its not worth taking. Minus marking to gtpl. Forcefully need to give 1 star as no other option fo...Read More

Worst company in whole Gujarat
Aug 11, 2020 08:28 PM Read (via Mobile)
Only making fool to customer for 40mbps plan they are only providing 5mbps speed. Very bad service no one resolving problem just creating ticket and closing tickets. ...Read More

GTPL Broadband - Pathetic is too soft z word
Aug 10, 2020 07:26 PM Read (via Mobile)
I have taken the GTPL Broadband connection one month back. Every third day the internet is down. There is no proper response from the services team Half if the time they do not even pick up phone. The services remains down for entire day. They have one standard answer - The fibre is broken an...Read More

Never seen such pathetic service
Aug 10, 2020 05:44 PM Read (via Mobile)
It is not even one month completed to have broadband connection and it stopped working every next day, there local contacts are having so much attitude that they will not even answer call nor even they reply on messages, CS representative always says their is a technical issue and we are working...Read More

The best service to make customer fool
Aug 10, 2020 03:15 PM Read
One the best company I never seen like gtpl who give best training to their customer care executive and engineer. customer care executive have only one answer that your complaint has been resolve and complaint close. its a surprised for me that how could any engineer joint two cable without s...Read More

Worst service
Aug 10, 2020 12:13 AM Read (via Mobile)
I have top up my broadband 2 days earlier, however they have stopped my services and stated that your topup will start from 2 am. So why they advised me to top up 2 days before. Call center people will not help you. Really worst service.... ...Read More

GTPL FRAUD COMPANY
Aug 08, 2020 01:03 PM Read (via Mobile)
Yes, I am user of GTPL broadband for the last three years, las year one of executive came to me and said this is 14 month plan in 6500 and he gave me in written, but now company saying this was not plan and they try to give me another scheme. Literally fraud and pathetic service, no replies of m...Read More

Worst
Aug 07, 2020 03:28 PM Read (via Mobile)
Never take connection of GTPL IN A MONTH 4 to 5 days server is shutdown and the dont take the complaint or they take complaints no one will call you and after 2 or three days it will solve ...Read More

YOUR RATING ON

GTPL Broadband
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