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MouthShut Score

57%
3.14 

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EarthLink ISP Reviews

Lousy Customer Service
Jun 21, 2008 04:13 PMRead
I have been a customer of Earthlink for 5 years. a year ago they increased my billing rate by 25%. I have been in contact with them 12 times over the last year to try and correct the error. Every time, after about half an hour of so-called "chat" the customer support(a joke name) has agreed that...Read More

Earthlink Doesn't Care - Zero Customer Service!
Aug 15, 2007 11:12 PMRead
After being a loyal customer of Mindspring dial-up for 10 years I made the mistake of switching 10 months ago to DSL - and it was the worst experience ever! I had problems from the beginning signal dropping, restarting several times a day. I called many times since Sept and spent HOURSon the...Read More

Dial-up service unpredictable
Feb 17, 2004 02:56 AMRead
After technical support supposedly set me up for service, I kept calling back from time to time with new related problems. It could be, as they implied, that Total Access 2004 works best with Windows XP, but of which I'm running Windows 98 S.E. Their accellerator, which is faster than Netzero an...Read More

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EarthLink ISP
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Never Needed Customer Service. Ever!
May 12, 2013 03:24 PMRead
Earthlink is the best ISP I've had in 16 years! I have used all of the top providers in my area over the years and have never had this much speed at a price like this.Four years ago we moved into an area that does not have cable lines. So no cable TV or Internet connection. Before the move I...Read More

EarthLink DSL : The ''Real'' Internet
Mar 13, 2003 03:47 AMRead
EarthLink DSL (Powered by Covad)The promotion I signed up for was for free equipment (you pay for shipping method of your choice), $49.95 a month for a 12 month fixed-location contract, first 3 months for $21.95, $149.95 early termination fee if the contract is broken, $99.95 is refunded if ...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Earthlink Dial-up
Jan 28, 2003 01:31 AMRead
I have been with Earthlink since before they were Earthlink (Mindspring owned them previously) and I have never had any majorly major problems with them.The connection is a little sluggish at peak times as can be expected with dial-up services. I rarely am cut off while surfing and if I am, ...Read More

Earthlink Cable Modem
Dec 05, 2001 05:05 PMRead
I recently signed up with Earthlink's Cable Access, and I was very surprised at the amazing speed that cable provides! Being used to dial-up and AOL, Earthlink was a breath of fresh air. I connect to websites in seconds! What I find to be really neat is downloading. I wanted to download a very l...Read More

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