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MouthShut Score

41%
2.48 

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DNA Infotel - Virar - Thane Reviews

DNA service very Poor
Apr 17, 2020 01:16 PM Read
I am using this DNA broadband for around a year They provide the worst service. Customer care takes 30 mins to connect there is a long queue every time you call. if the issue is major then they will take 20 to 25 day's to fix Worst internet service - not recommended to any one ...Read More

Lack of ownership
Apr 12, 2020 12:16 PM Read (via Mobile)
It’s been 4 years I am using this product and service. Product has been good but service has too much of issues. There are limited numbers to cal for support and have to wait for 30 mnts most of the time on cal to connect to engineer which is too long. Sometimes cals get disconnected just before...Read More

Worst service ever
Mar 21, 2020 12:20 PM Read (via Mobile)
They provide the worst service. Coustomer care takes 15 mins to connect as there is a long queue every time you call. I have taken 50 Mbps plan don't even get 3 Mbps. Only for short duration in the day I get 27+ Mbps speed. It's a hit or miss kind of internet service - not recommended if u re...Read More

YOUR RATING ON

DNA Infotel - Virar - Thane
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Monsoon blues
Jun 30, 2015 11:35 AM Read
Internet disruptions of  as  long as 1  week to 2 weeks during monsoons, end of story. Does  that give you the  whole picture? I just came out from a 6 day layoff. I was  without internet for 6 whole days, not only without internet, I was also without a clue. Every time I called I had a ne...Read More

Best ISP in Palghar Region
Jan 14, 2019 10:17 AM Read
I have been using DNA's service since 2016 and I am really satisfied with it. Earlier I used Tikona for five years and it was very stressing. DNA's has good plans and the Google-based site like Youtube works at 20x speed. The customer support service is a pretty good only drawback is that I have...Read More

Poor customer service
Sep 29, 2018 11:23 AM Read (via Mobile)
Have been using DNA infotel for the past 3 years. Most of the times(once every week) you can expect server down issue in your area. If you call them its useless as all they do is log a complaint. You you want to speak to a supervisor or manager, your call will never be transferred or a callback ...Read More

DNA infotel
Nov 13, 2017 05:00 PM Read
I am using this connection since 6 months, I have taken 1MBPS plan and I am getting approximately 1mbps speed and around 700kbps downloading speed so it's good for 1mbps plan. DNA connection is very reliable as many friends told me about that after that I join this network and I also feels go...Read More

Good but not the best
Nov 03, 2017 07:57 PM Read
I am using this broadband for around a year I took a 768 kbps plan for 1 year and got a free extra month as I was a new customer.speed is good according to my plan. some times the speed gets degraded but it is fixed after some time. The customer support is also good whenever there is a problem t...Read More

My experience on dna broadband
Jul 07, 2017 08:51 PM Read (via Android App)
5 months ago I installed dna broadband in my home My plane: Speed: 1 mbps Valid for: 6 months Service: After I installed dna broadband.i thoughy it will provide good service, overall service was good, whenever I complaint about any problem., they use to solve it, buy while taking new co...Read More

Nobody than DNA
Jun 07, 2017 10:42 AM Read
Hello guys onces again, today I am going to review on one of the Internet service provider that isDNA . Why DNA is best? Why It is Fast? that is due to following reason. Availability: guys DNA is available very where you easily call to dna service center and can buy Internet to your door s...Read More

Reviewing as personally using of DNA Infotel
Jan 28, 2017 08:12 PM Read
Speed: not stable many times but no compromise with GOOGLE sites which gives 30MBPS connection: sometimes has issue with speed but its a rare case occurs in 2-3 months service: quick service when called during office hours its the best internet provider of vasai-virar also best becau...Read More

Best internet service provider
Jan 14, 2017 06:55 PM Read (via Android App)
DNA is the best internet service providers I have been through .I have never ever faced any problem with my internet connectivity .yeah once or twice in a year it happen but it's not a big issue .the best thing about the provider is there packages that they offer its amazing and also doesn't cos...Read More

Speed is good but service is too Bad
Nov 19, 2016 05:52 PM Read
Hi friends I am using DNA infotel connection from last 3 months with infinity plan speed of dna internet speed was good but their service is too bad. before a three months I am calling one of employee of DNA for the details of new connection next day he came to my home with info that day I gave ...Read More

One of the best internet connection...!!!
Sep 05, 2016 07:31 AM Read (via Mobile)
DNA is the best internet service provider They are providing very excellent service They have value for customer money they always ready for help if we are facing any technical issue and there customer department is very friendly and helpful I am really enjoying DNA I am using dna from ...Read More

Unreliable broadband
Aug 29, 2016 04:44 PM Read (via Android App)
This is a not so good broadband becouse their networks's are totally worst and every time server are down and I really dispointing to use this network. It is a very cheap service provide to all are custoner's and I complained regarding this issue nut their customer support are solve any probl...Read More

Good Internet Service Provider
Jun 03, 2016 11:02 PM Read
If you are staying in vasai virar region these ISP is the best it has stable internet connections with unlimited downloads without any FUP or data cap.It is peered with Google, Youtube and Hotstar therefore you can watch online HD videos or download an app from playstore within seconds.Not only ...Read More

Wrost service provider , Stay away from them...
May 27, 2016 11:26 AM Read
I am using dna internet from last 4 year because there no other internet provider in my area. my net plan is moonwalker 2 its give me day speed 50KBPS and at night speed is 100KBPS totally waste Rs.600, every month 8 to 10 days my internet is not working. when I call cutomer care service they...Read More

A disappointed user
Feb 26, 2016 07:34 PM Read
DNA infotel the brand name in broadband is a very well known to people staying in vasai-virar.but the brand repo is going down due to fake promises. while I approached to get a new connection the sales person promised me to give a inverter back-up coz there is lot load shedding in our area. but ...Read More

Ordinary service
Feb 16, 2016 01:42 PM Read
I had heard that Dnaa is very awesome in ISP category, but when I registered the installation took 3 weeks and after 3 weeks when my service was operational I had continuous break-down till a week. After regularly going to their office they took in to consideration my request and resolved it. ...Read More

Best internet service provider
Feb 14, 2016 05:22 PM Read (via Android App)
DNA infotel pvt ltd company is the best internet provider and first of all I like dna infotel I am using this service and no issue after 3 month. And good internet speed and frequency, I am happy to this company and supported team. I am currently using this internet service and no problem in ...Read More

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