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MouthShut Score

36%
2.25 

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Customer Care: +91-22-44444121

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Airtel Broadband Reviews

Refrain from buying Airtel 3g data card
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Apr 05, 2012 06:19 PM Read
"If you are buying Airtel 3g data card, be ready for spending next couple of weeks in calling Airtel customer support for getting 3g speed, loosing all of your patience and getting cheated by Airtel by not providing timely resolution for the 3g speed issues" I had bought Airtel broadband 3g d...Read More

Please refrain urself from using Airtel Services
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Mar 12, 2012 02:29 PM Read
Pasting few the emails I wrote to the VP customtakeouter support to which I got no response and finally I discontinued the services. Choose whatever but choose wisely. To: 121@airtel.in Cc: 121@airtel.in;nodal.ncr@airtel.in Sent: 23/03/2011 12:48:01 PM Subject: FW: COMPLAINT # 431...Read More

Airtel Broadband: Worst customer service
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Dec 27, 2011 07:04 PM Read
I was holding the airtel broadband connection with the number 080-41215460 for almost 2 years now, but all of a sudden the connection was deactivated by airtel in the first week of october, and inspite of several calls to customer care, the issue is not resolved, even the nodal (080-41115338) an...Read More

YOUR RATING ON

Airtel Broadband
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Never ever take airtel its no more consumer friend
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Nov 24, 2011 07:14 PM Read
Hi, I took Airtel's 2mbps(999) plan which also has an offier on voice calling rental of 300 for calls upto 2000 Rs of across networks, across state. I made call of 1200 in the month of Aug-Sep and they did not applied the discount they offer in the plan. As per the scheme I should have bee...Read More

Cheated/Delay in fixing the broadband Connection
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Aug 19, 2011 03:12 PM Read
A very painful statement coming from someone who had held huge respect for the brand Airtel. Let me begin the story. I was looking for a new broadband connection. Though I had various options, unfortunately my heart was stuck upon Airtel as I had been using Airtel broadband earlier too, for more...Read More

19 days of application, still no signs of internet
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Aug 17, 2011 09:33 PM Read
I applied online for airtel broadband connection in panchkula on 28th july. on 30th of july, Mr Pawan (Phone number 9501112027) gave me a call on 30th July, and he visited our house along with Mr Deepak (9876614779) and took the money for the connection. They informed us that the connection will...Read More

Why I took the Airtel
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Jun 27, 2011 05:26 PM Read
Needless to say Airtel provides the worst Customer Service. I am still repenting my decision why I took this connection. Lets start from the beginning : 1) I opted for wireless Broadband connection and from the day one, the wireless doesn't work on my Laptop. 3 times, I raised a complaint but...Read More

Reliable product, Customer Service stinks!!!
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Jun 03, 2011 03:32 PM Read
MouthShut_Officialters, Blood-Curdling customtakeouter Service makes me write this review. After enough research I chose Airtel to be my ISP a few months ago. Airtel's "product" has always been good but never their customtakeouter service. I had no problems in signing up with them & they sent...Read More

Did not get the connection
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May 17, 2011 12:01 PM Read
I have ordered for the airtel broadband on 3rd of May, 2011.  The very next day the executive came and collected 900rs from us stating that the connection will be provided within 48 hours. But we are still waiting for the connection and today is 17th May'2011. The most annoying thing was t...Read More

All these guys suck!!!!!
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May 03, 2011 11:15 AM Read
Airtel, BSNL, Reliance, TATA Wimax......equally suck...my experience with Airtel has been pathetic. All was well till the lines went down a week back. No one Airtel knows what is happening. Everytime I call either the call is disconnected or I get the same answer" It will be done by evening". In...Read More

Downloads are very slow especially from torrents
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Mar 15, 2011 11:42 AM Read
I get very good speeds when surfing the internet or sending mail. Unfortunately I think the cut the speed whenever I watch any youtube or download from torrents. I get a lot of work files from private torrents, I don't download anything illegal but still my net download speed is only around 100 ...Read More

From a great service provider to a pathetic one...
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Dec 28, 2010 11:46 AM Read
I sent the below message to their customer care email but didnt get any follow up from them except an ack nowledgment mail. I have been trying to call customer service for reporting trouble with my broadband connection. About 3 weeks back, I faced issues with my wireless connection. I call...Read More

Delays in Airtel broadband connection transfer
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Dec 21, 2010 10:45 AM Read
I had to move from Bangalore to Hyderabad for company switch. On asking for termination of Airtel broadband connection they offered me to transfer the connection from Bangalore to Hyderabad free of cost. After coming to Hyderabad I raised a request for transfer of connection on 3 dec 2010. I was...Read More

Get activation charge first, everything else later
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Nov 24, 2010 04:41 PM Read
The sales person have pasted his number all over the place in our apartment and promised connectivity in a day. He came home and promised connectivity the next day if I pay the money as cash and all my documents. After getting them, he started neglecting my calls.. After several attempts he sms ...Read More

Airtel broadband is amazing and zero interruption
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Oct 17, 2010 07:47 PM Read
I had taken airtel broadband 5 months back with 799 INR PM with speed of 512 KBP(electronic city, Bangalore) and after 2 month they revised the speed with one 1 MBPS with unlimited download and I don't have issue with connection its never down in last 6 month not even for 5 mints.I am quite happ...Read More

So far so good
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Sep 30, 2010 12:57 PM Read
I've been using Airtel Broadband connection for the past 3 years, and my experience with their Service so far is very positive. Initially I opted for 256 kbps unlimited connection(Rs 799 per month). The Internet connection speed is as specified and it is very reliable. I only had the connecti...Read More

Bad Weekend Customer Support & Attitude
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May 31, 2010 09:13 AM Read
I have been using Airtel Broadband Internet for the last 9 months. To be fair it has been reliable for most of the time but what prompted me to write this review has been the bad attitude of customer support folks. My connection & Phone stopped working on a Saturday evening. I logged a compla...Read More

Painfully slow
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Jan 13, 2010 03:54 PM Read
Do the after sale service always have to be that bad? Ok I agree that the Airtel broadband connection is good but like I told the sales guy right at my door that the after sale service is not that flowery as their words during the sale. I told him on day one that I urgently need the broadband co...Read More

Think before applying for Airtel broadband
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Dec 04, 2009 02:03 PM Read
I was looking for an internet connection, after a primary market research and speaking to marketing executives, I was pushed by the Airtel guy to go for their connection, he kept following up with me for 2-3 weeks.. I finally thought of going for it. I paid an advance of INR 2, 400 to him, Mr. M...Read More

Pathetic Customer Care
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Nov 17, 2009 05:16 PM Read
This is with regards to Airtel Connection (broadband). The connection was with my friend who has moved out of bangalore and he wanted to transfer the connection to my name. This was to be done free of charge as communicated to him by Airtel. It has already been over 12 days and I am still awa...Read More

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Airtel Broadband
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