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MouthShut Score

24%
1.85 

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ACT Fibernet Reviews

Unprofessional customer service
1 day ago Read (via Mobile)
It's been 5 days since I made a order and payment for the new connection. They told next your setup will be done. After that executive assigned is not picking up call. Had to make many calls to connect with customers care and after that they give useless excuses. And not willing to provide suppo...Read More

Worst service by ACT
1 day ago Read (via Mobile)
This is one of the worst experience I had with ACT , people are regularly calling for connection but after payment no response, tried calling several times no response and also I called to ACT executive who helped me to make Payment , he is not answering and not done installation also. I don'...Read More

ACT Fibernet Customer Care Review
2 days ago Read
ACT is a good connection to have in terms of speed and network no complaints at all. My major concern and frustration is with the difficulty in reaching the customer care agent! Ticket submitted but no resolution, status updates for more than a week, and customer care is only trained to te...Read More

YOUR RATING ON

ACT Fibernet
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Shameful and Poor service of ACT Fibernet
Jul 24, 2017 07:15 PM Read
I had given a change of account request on 11th of July and it is still pending. I have been calling the customer service for the past 5 days with no response. I'm constantly being asked to wait for 24 hours. I was promised that today the executive will come to change the router between 3-4 pm a...Read More

Worthless service as expected from ACT.
Apr 30, 2017 09:51 AM Read
ACT Fiber net: I am put up in Yelahanka, Bangalore. Took a decision to buying ACT fiber net based on the recommendation of a neighbor, who was currently(at that point of time using ACT Fiber net). Requested him to refer my number for a new connection, will he did. This was done approximate...Read More

ACT Fibernet : High Downtime every Month
Feb 28, 2020 03:13 PM Read
I have an ACT connection since 4+ years. The average downtime every month is 2 to 3 days, which works out to 24 to 36 days per annum. Every time the internet connection drops the ACT app says slip switch is down. I make a complaint and it takes 2 to 3 days to restart. I have e mailed, complained...Read More

Unprofessional and incompetent once of business
Jan 11, 2020 05:04 PM Read (via Mobile)
Neither customer service not nodal officer will come to help. I opted for act 6 months plan for new connection, after which I got to know from there customer service that they don't provide service in my area so I should call customer service and raise a refund request. It's been more than 1 mon...Read More

Cheating by Act Fibernet
Dec 22, 2019 01:53 PM Read (via Mobile)
I am a customer of Act Fibernet since it was with Beam having multiple connections. Since couple of months I am facing frequent disconnections on my connection in Tellapur and I have raised multiple tickets with them and they simply close the ticket without any resolution. Whenever I raise a com...Read More

Once the best and now, the worstest.... (Apt word)
Dec 06, 2019 10:55 PM Read (via Mobile)
Don't really know, what really happened to ACT these days which once used to offer excellent service. Everyday, I end up raising a complaint to no avail. Request everyone who gets to read these reviews not to fall prey to their tall claims and end up wasting their hard-earned money and suffer wi...Read More

Worst Customer Service Experience
Nov 13, 2019 04:56 PM Read
I stay at Bagalur cross, yellahanka and took ACT blaze connection on 7th of NOV 2019 with paying 3 months payment in advance, I have been told by the ACT people that it will be installed by 9/11/2019 but till today it's not installed, when I try to reach ACT care, every time new member answers t...Read More

ACT Fibernet - Worst Service Provider
Oct 20, 2019 05:26 PM Read (via Mobile)
Pathetic Service, Rude Staffs and Complete unprofessional behaviour. I had been using them for more than three months and it was just working fine. All of a sudden they have disconnected my connection since my neighbor had moved and the connection box has been taken from there. Its been a ...Read More

Worst customer service experience ever.
Oct 20, 2019 12:21 AM Read (via Mobile)
Worst service experience at such expensive charges... U can try airtel broadband or any other service provider... I switched to it after waiting for a week without any resolution from ACT. Highly unprofessional service. ...Read More

WORST SERVICE AND TECH SUPPORT IN THIS WORLD
Aug 16, 2019 10:14 AM Read
THE WROST SERVICE ACT, ALWAYS THEY TOLD THEY REQUIRE 48 HOURS FOR SMALL PROBLEM.THEY WILL DRAG THIS TO 4 TO 5 DAYS EASILY WITH OUT SOLVING.WROST TECHNICAL SOLUTION AND MONITORING METHODS.AT(http://METHODS.AT) TIMES OF VINAYAKA CHAVITI U SHOULD MENTALLY PREPARE DOWNTINE OF 10 DAYS NO INTERNET, BE...Read More

Most useless service
Jul 15, 2019 07:09 PM Read (via Android App)
Till I got the actual connection they were after me, but once got the money just avoiding to comecand sort out problem, even after officially making complaint and getting complaint number, My suggestion Do not use this useless services, better go with airtel where at least they come and atten...Read More

Pathetic Internet Service
Jun 24, 2019 08:45 PM Read
SR1027803018452 - Was raised on Saturday Evening when the Internet connection disconnected. The Engineers are busy with work from morning 9 - Evening 6 and they call at noon during the lunch time which they can't work post the lunch. I can provide the Engineer's phone number who's an idiot...Read More

Worrest customer care, improper and delayed servic
Jun 24, 2019 11:17 AM Read (via Mobile)
Requested for reactivation of account with act fibernet Vizag, they delayed every time when called for next 48 hours and initially they collected amount 938 Rs. For reactivation immediately when requested for reactivation, since then after every 24hrs they are saying it will take 48hrs to resolv...Read More

No installation and No Refund yet
Jun 10, 2019 10:57 AM Read
I would like to express my disappointment from your unsatisfactory level of service and the response as well. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but to cancel the Corporate connection for non installation of service for ...Read More

Useless company
Jun 08, 2019 08:35 PM Read
No sense of customer service, no one picks calls, very responsive to get new clients. Most of the time the net doesn't work and when it does, its only working at a much lesser speed than the money they take. All in all, a completely unreliable company. ...Read More

Poor service
May 31, 2019 08:35 PM Read (via Mobile)
Very poor service and support, no internet for the last 3 days. Frequently happening. Nobody pick the phone, always go in music mode for hours. Phone numbers 9121212121, 7288999999 not responding most of the time. Service person enter his details in our security post, but not visited my connecti...Read More

Act Fibernet is FRAUD cheating internet services
May 09, 2019 03:20 PM Read (via Mobile)
Act Fibernet is a FRAUD COMPANY, Dont trust this company for internet. Worst service with horrible staff. Never ever invest in this company for internet. You will not get any internet service from them and their customer care service is horrible, as when you complain then your complain will be r...Read More

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ACT Fibernet
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