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MouthShut Score

23%
1.75 

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ACT Broadband Reviews

ACT- Worst experience
Apr 07, 2013 03:17 PM Read
The following comments about worst broad band: 1- Speed is not what they say actually. Its much lower. 2- Always disruption in connection. I have used three days & down for next two days. 3- Bad customer care. No action after lodging complaint after two days.

Descent Speed, worst customer service
Apr 06, 2013 12:46 PM Read
I am using ACT broadband from last one year and believe me the speed is descent but the customer service is worst I've ever experienced. Customer service executives dont at all take interest in their job. I use internet to execute my office works and just imagine the business hit and mental t...Read More

ACT BROADBAND, impresses and outperforms.
Mar 31, 2013 10:51 AM Read
ACT broadband in Bangalore needs no introduction. After relocating to Bangalore I decided to subscribe to ACT's 999 freedom plan (15mbps uptil 40 GB and 512 kbps after that). I contacted an agent on the 15th of March 2013 and paid him the money on that very date which was 1640 rupees( One mon...Read More

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ACT Broadband
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Act Broadband Life History
Mar 30, 2013 01:21 PM Read
Planned to take a connection of ACT but after seeing to those review not interested in ACT...  No service and not a good broadband... Waste of time and money. No use of this ACT connection....

Reson for poor service
Mar 28, 2013 10:05 AM Read
I hear a lot of complaints about the poor service regarding ACT Broadband. Just to be clear, we r living in a country of a billion people and a lot r without jobs. Many Diploma & Engineering students r without jobs. Recently I had a problem with the CX(Customer Exchange) Box from where my copper...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Pathetic customer service
Mar 27, 2013 11:31 PM Read
It took 7 calls and 3 days to restore my connection. First they said it take 24 hrs. And later, they say 24 business hrs which means 3 days. So they practically sit on the ticket for 3 days. The people over the phone have no clue on what's happening.. Standard response every time I call.

ACT Broadband: No connection after taking money
Feb 13, 2013 06:28 PM Read
I had taken an internet connection with ACT Broadband on 29th Jan 2013 by making a payment of Rs 3366. Below are the details Account Number: 204662 Userid: 10513638 Ticket No:1569443 I am still to get my connection. The money is already deducted from my account.Everyday I get a call ...Read More

Most unreliable connectivity to Broadband
Feb 05, 2013 09:41 PM Read
On 31-Jan-13, ACT broadband had activated my new connection. On 02-Feb-13, there was some issue on their end and I was not able to connect my internet. I called up the customer service and they asked for 24 hours of time to rectify the issue. The issue was rectified on 03-Feb-13 @ around 13:00 H...Read More

Zippy Fast and Reliable So Far
Jan 30, 2013 09:16 AM Read
I have been using ACT Broaband since August 2012, the only negative experience I had with them was during the initial setup days, they took their own sweet time to come to our premises to install the box. Never pay them in advance :) After they had installed the box and net connection was up ...Read More

Unreliable Broadband
Nov 30, 2012 08:46 PM Read
I took this broadband after getting tired of horrible netconnect broadband. As such this broadband is very good in terms of speed. But the issue lies with disconnectivity and drop in speed even if you have monthly balance remaining. Almost every week some issue crops with act broadband. Act b...Read More

Cheap, but is it worth it?
Nov 24, 2012 09:09 AM Read
Location: Bangalore Customer Id: 10323132 Have been using ACT broad band for about 5 months now. Installation was quick, connection speed is very good and the experience is excellent ... when it works. Have been having reliability issues from the beginning though. The connection used to...Read More

Pre-sales good....Post-sales + customer supp. poor
Nov 21, 2012 02:49 PM Read
Following in quotes was my opinion before the servicing: " I got this connection a month ago, based on recommendation from friends. I had BSNL broadband earlier, and was disgusted with the service and speed and so changed over to a 15 MBPS annual plan. I have had 2 outages of broadband in the...Read More

Impressed rather.
Oct 21, 2012 02:05 AM Read
I have a basic 1 mbps package and I do get that speed. well speedtest shows 0.89 mbps but thats ok as I was using mts dongle before with which I would consider myself very lucky when the speed said 112 Kbps. With this ACT, I download a 175 MB of a tv series episode in just about 15-20 minutes. S...Read More

Get ACT if have lot of spare time to invest on cal
Oct 11, 2012 08:46 PM Read (via Mobile)
Beware, Low Rental high speed internet comes with a high price!! Buy this if u have a lot of spare time to spend on customer care and wait for customer executives to fix the issue indefinitely.. You will get a quick response from field engineer once u log a issue with broadband, they surel...Read More

The worst support I have ever seen in my life
Aug 07, 2012 07:20 PM Read
Usually, I do not complain because I believe nobody's perfect, even companies so if they are trying to do their best I am ok with it. But today, I have to write this review because ACT Broadband's team is just trying to make me crazy. I am a consultant and I work only through the internet so: no...Read More

Pathetic sales team.Soap sellers in broadband mkt
Aug 05, 2012 05:15 PM Read
If you don't know something you are better off not getting into it. Such a pathetic sales team. They don't know what they are selling. Probably sales guys are from FMCG segment who would have sold soaps, toiletries etc. It has been more than weeks since they promised a wifi router and a stati...Read More

People, stay away from them!
Aug 01, 2012 06:47 PM Read
From their extremely great publicity of 10MBPS speed I decided to get a connection from ACT Broadband in Koramangala, Bangalore. My account number given to me by ACT is 10407696. The guy who came to install the connection was of course well behaved and pleasant. At the end, once the installation...Read More

ACT broadband- a cheat.
28 days ago Read (via Mobile)
Worst service ever unprofessional pathetic service the service engineer Sadam Hussain came and dropped a roll of cable and ran away. Not picking calls, customers service unhelpful, supervisor never come on phone. They say it will take 4 hours to get the supervisor to get on the phone and ask us ...Read More

Damn bad Service
Sep 13, 2019 10:05 PM Read (via Mobile)
Customer support will not work and IVRS system tells your call queue no and finally call disconnects after your 15mins of patience.

Worst experience
Sep 09, 2019 07:29 AM Read (via Mobile)
It's been 3days my internet connection is down d, this thing has happened twice in 15 days their car also not helpful, heard great things about act but found it to be worst. Please don't take act specially in Bangalore

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