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MouthShut Score

23%
1.76 

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ACT Broadband Reviews

Not Providing Proper Support
Nov 19, 2018 08:04 PM Read
Hi I have ACT Broadband Connection. Every time it went down for 2 to 3 days and they are not able to make it up. Even they don't reply you back for 2 to 3 days and once its up they drop you a message saying plz rate US. How can a Customer can rate you when you are not Providing Proper Support...Read More

I regret opting ACT broadband
Nov 19, 2018 05:49 AM Read (via Mobile)
Pathetic , terrible, dubious no bad words can do justice. No internet connection after payment is taken. Waited for 7 days for nothing Customer service is useless and unprofessional. Waiting to get my refund. Don't go for those thugs and shady broadband service.

Too much of problems with modem
Oct 31, 2018 08:37 AM Read (via Mobile)
Hello friends this is Sumanth today I am going to review on ACT Broadband. Friends I am using this internet service for past two years. Friends this was providing a fast and good service way back then but now no it has been changed totally. Due to all these problems I have reduced my plan or ...Read More

YOUR RATING ON

ACT Broadband
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Average
Oct 30, 2018 07:08 PM Read (via Mobile)
Act Speed is ok but service is taking time for 48 hours. Other thinks are ok please make service as soon as possible now a days no one will wait for 2days , and please provide router free for connection If possible land line connection . Thank you

Scammers or money Launderers? Both!
Oct 29, 2018 12:47 PM Read (via Mobile)
Had requested for a connection and on the same day they created an account and debited the entire 6 months amount from me. After 10 days and following up every day with the customer care it was no use. Spoke to nodal officer finally and then came to know that feasibility is not available, even t...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Actfiber one of the waste network in the world.
Oct 16, 2018 12:46 PM Read (via Mobile)
This is notice to act fibernet management don't make fools to costumers. Seriously very worst customer service and support team people. I never seen anywhere. They don't have minimum courtesy to revert also. Seriously paid 6 months plan. But I didn't use anything completely waste of money. Actfi...Read More

Refund for bad services (connection disconnected)
Oct 15, 2018 10:32 PM Read
Dear team, My connection has been disconnected because of low speed and services interrupted every often. I have requested for refund and its been 42 days, I have not received any call from the refund team. Every time I call customer care, they say a story. Please tell me whether you will refund...Read More

Act is a fraud internet service provider.
Sep 15, 2018 02:22 PM Read (via Mobile)
Its a biggest fraud internet service provider I have ever seen.before taking connection they will chase you like anything .On the other hand after taking connection you will not get any customer support from them.I have experienced no internet issue for 15 days within 1 months time.customer supp...Read More

Nice service
Sep 11, 2018 05:00 PM Read (via Mobile)
I got very good service from act. Nice speed. . Customer care people are very supportive. Speed always means a lot. Service from staff is very good. Fron date of my connection I never used to get bored from buffering.i refer every onene to take service from act

Organised criminals
Sep 05, 2018 02:52 PM Read (via Mobile)
Fleeced me with 6 months advanced. Its an organised fraud gang. No service, no customer care. Literally leaves customers frustated in tears. Let me know if someone wants to join to file a consumer court complaint. I have sent multiple emails and have been chasing them for over 15 days now

The Worst Customer Support i seen in ISP
Sep 03, 2018 05:55 PM Read
Recently I shifted my house from one place to another place with in Bangalore, Here I came to know about ACT fibernet true colors how they'll play with a customer when customer needs their service. First & Foremost thing I raised service request ticket for shift the connection. After a 24 hou...Read More

Worst services
Sep 01, 2018 09:32 PM Read (via Mobile)
Please don't get Act connection, as per my experience it is worst services from customer care and solution provided. They committed one but not following the same. I advised to everyone don't buy ACT fibernet connection, I don't have words to explain that much worsted. I suffered lot and disturb...Read More

Horrible service & customer care
Aug 25, 2018 04:34 PM Read
When they are not providing proper service .why they are cheating people. App is not proper. Every time say bill payment due. customer care tell lies. About last call and details. internet has frequent disconnection.speed lost issue. after complained they will simply close the issue ...Read More

ACT-Worst Experience Ever
Aug 11, 2018 11:07 AM Read (via Mobile)
From the past 20 days we are experiencing the same issue. The connection drops everyday and we have to call them to check. They tell that there is a fibre cut. Then they take 3-4 hours to check and get it corrected. Then again the next day the same issue. They treat the customers like they...Read More

ACT WORST...WORST...WORST
Aug 06, 2018 02:27 PM Read
ACT WORST! WORST! WORST! Worst service in Bangalore do not go for ACT. They are the real cheater. You will get internet only during mid night to till morning 3:00 am and forget during weekend. Some are here making people fool for paid scrap. Recently I have disconnected my connection for that...Read More

Extremelyyyy poor service
Jul 29, 2018 08:59 AM Read (via Mobile)
I am an aggrieved customer of the act Internet provider. In general, it works ok but embrace yourselves for nightmare if the Internet does not work. Whatever be the issue, ACT will not resolve it in less than 36hrs. I have been spending few consecutive weekends without Internet connnection becau...Read More

Act broadband not good service
Jul 25, 2018 05:03 PM Read
Its been many years I have been using act fibernet and I was paying huge amount for the connection as I had a problem of slow speed and other connectivity issues I had given complaint many times every time they say that your problem will be solved with in 48 hrs but they where not attending the ...Read More

Horrible scammers
Jul 20, 2018 02:34 AM Read (via Mobile)
Horrible customer care service and horrible connectivity . The customer executives are indifferent and fraudulent. Internet speed has been down for 3 months we have 300 GB per month but have been able to use onlyb20 -30 GB per month . If I want to withdraw services they say it will take 3 days f...Read More

Act speed
Jul 19, 2018 05:47 PM Read
Hello guys I am using so many internet connections so I am facing so many problems with it but once I shifted to act broadband speed is very very good and also they are giving unlimited data and also they are very fast reactors and service is too good

Horrible Customer Care, Pathetic Services
Jun 11, 2018 10:49 AM Read
This is the email I had written to Act and there is no reply on that yet and also the issue isn't resolved. Pathetic Services from ACT. I would strongly recommend not to go with this SERVICE provider. The offer looks attractive but when you have problem, there engineers are incapable of resolvin...Read More

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