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MouthShut Score

24%
1.81 

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ACT Broadband Reviews

Organised criminals
Sep 05, 2018 02:52 PM Read (via Mobile)
Fleeced me with 6 months advanced. Its an organised fraud gang. No service, no customer care. Literally leaves customers frustated in tears. Let me know if someone wants to join to file a consumer court complaint. I have sent multiple emails and have been chasing them for over 15 days now

The Worst Customer Support i seen in ISP
Sep 03, 2018 05:55 PM Read
Recently I shifted my house from one place to another place with in Bangalore, Here I came to know about ACT fibernet true colors how they'll play with a customer when customer needs their service. First & Foremost thing I raised service request ticket for shift the connection. After a 24 hou...Read More

Worst services
Sep 01, 2018 09:32 PM Read (via Mobile)
Please don't get Act connection, as per my experience it is worst services from customer care and solution provided. They committed one but not following the same. I advised to everyone don't buy ACT fibernet connection, I don't have words to explain that much worsted. I suffered lot and disturb...Read More

YOUR RATING ON

ACT Broadband
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Horrible service & customer care
Aug 25, 2018 04:34 PM Read
When they are not providing proper service .why they are cheating people. App is not proper. Every time say bill payment due. customer care tell lies. About last call and details. internet has frequent disconnection.speed lost issue. after complained they will simply close the issue ...Read More

ACT-Worst Experience Ever
Aug 11, 2018 11:07 AM Read (via Mobile)
From the past 20 days we are experiencing the same issue. The connection drops everyday and we have to call them to check. They tell that there is a fibre cut. Then they take 3-4 hours to check and get it corrected. Then again the next day the same issue. They treat the customers like they...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
ACT WORST...WORST...WORST
Aug 06, 2018 02:27 PM Read
ACT WORST! WORST! WORST! Worst service in Bangalore do not go for ACT. They are the real cheater. You will get internet only during mid night to till morning 3:00 am and forget during weekend. Some are here making people fool for paid scrap. Recently I have disconnected my connection for that...Read More

Extremelyyyy poor service
Jul 29, 2018 08:59 AM Read (via Mobile)
I am an aggrieved customer of the act Internet provider. In general, it works ok but embrace yourselves for nightmare if the Internet does not work. Whatever be the issue, ACT will not resolve it in less than 36hrs. I have been spending few consecutive weekends without Internet connnection becau...Read More

Act broadband not good service
Jul 25, 2018 05:03 PM Read
Its been many years I have been using act fibernet and I was paying huge amount for the connection as I had a problem of slow speed and other connectivity issues I had given complaint many times every time they say that your problem will be solved with in 48 hrs but they where not attending the ...Read More

Horrible scammers
Jul 20, 2018 02:34 AM Read (via Mobile)
Horrible customer care service and horrible connectivity . The customer executives are indifferent and fraudulent. Internet speed has been down for 3 months we have 300 GB per month but have been able to use onlyb20 -30 GB per month . If I want to withdraw services they say it will take 3 days f...Read More

Act speed
Jul 19, 2018 05:47 PM Read
Hello guys I am using so many internet connections so I am facing so many problems with it but once I shifted to act broadband speed is very very good and also they are giving unlimited data and also they are very fast reactors and service is too good

Horrible Customer Care, Pathetic Services
Jun 11, 2018 10:49 AM Read
This is the email I had written to Act and there is no reply on that yet and also the issue isn't resolved. Pathetic Services from ACT. I would strongly recommend not to go with this SERVICE provider. The offer looks attractive but when you have problem, there engineers are incapable of resolvin...Read More

Not satisfy with the promiss
Jun 05, 2018 06:09 PM Read
I live in PG and found everyone complaining about the speed, the speed is very slow.I have to use my JIO Data. And also when it is connected it keeps disconnecting.you cant work in the laptop with this internet connection. About the service and support, I do not know much because the owner ha...Read More

Recommend internet
Jun 03, 2018 03:47 PM Read (via iOS App)
I am using fiber for the past 9 years without any discomfort. They have the best supporting team to fix issues. Their bill amount is within the reach of people. I definetly recommend this. The data pack is so big that I cant even use half the allotted bandwidth. Super speed and amazing connectiv...Read More

ACT BROADNBAND(INTERNET SERVICE CENTER)
May 24, 2018 03:36 PM Read
As we received request from ACT broadband to submit the customer review. ACT broad band is good nonetheless still they have to amend their services similar BILL PAYMENT METHOD: they have only online services to collect the payment or e-seva centers, and also if they send to collect bill payme...Read More

Worst service from act broadband
May 15, 2018 06:15 PM Read (via Mobile)
It's been 5 days after a sales man collecting doc and payment last Friday I have made the payment none of the rep is answering the call they they pick up they say I don't kw u only check finally some rep have come today fix the cables n they said sir my job is done waiting since morning for the ...Read More

Speed is upto the mark
May 14, 2018 09:26 PM Read (via Android App)
I am a customer since 4 years, it has been a good experience till now. Any issues will be resolved in a turn around time, in the early days we had to call to a chargeable number to register a complaint and long waiting minutes to reach to the executive. But things have changed now since the laun...Read More

Very unprofessional Company
May 07, 2018 07:56 AM Read (via Mobile)
This is the 4th day and the bloody internet is not working. This is how it all started. I opted for ACT fibernet as there is no other provider in my society. They assured me initially that the connection will be active in few hours. I then searched for the review and decided for monthly subscrip...Read More

WORST Broadband so far
Apr 07, 2018 12:23 PM Read
Hi USERS, I am staying in BTM second stage and using ACT broadband. Every month around 10-15 days the connection is dead. Customer care is very worst and from last 3 days the internet is completely dead, still now no body contacted me. I am strongly suggest not go for ACT Broadband.

ACT BROADBAND
Mar 22, 2018 01:17 PM Read
Hi guys, I would like to share my review on act broadband network . I used this network in 2016. it was very worst internet service provider. my husband paid monthly recharge of rupees 1100/- with mothly 150 GB. internet speed is too bad. we are living in 2Bhk room in my room internet speed is g...Read More

Good Broadband Since 2 year only Minor issue
Mar 13, 2018 04:43 PM Read
I am using ACT fibernet more than 2 years, they are providing the good speed as they promise, and the monthly Fee is normal when compare to other broadband, like Hathway, Airtel etc. Cons - Few times in wind season fiber will get cut in many places they will take 2 to 3 days to fix the issue,...Read More

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