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MouthShut Score

25%
1.82 

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ACT Broadband Reviews

Close tickets not issues - ACT policy
May 02, 2019 01:37 AM Read
I am facing issues with frequent disconnection and slow speed from 4th April 2019, today is 2nd May 2019 and the issue is still open but the tickets were closed almost 15 times without right solution.rather worsening the situation. Every time the technical person visited my place, gave differ...Read More

POOR CONNECTIVITY
Apr 29, 2019 09:21 PM Read
I installed ACT broadband in east delhi a month ago and they promised an internet speed of close to 50 mbps but unfortunately the speed was there only for a day or so. The speed restored within a week to not more than 1mbps and it made surfing internet a real headache. Videos on youtube dont run...Read More

ACT ADYAR REVIEW 24TH APRIL 2019
Apr 24, 2019 05:12 PM Read
Moved into my new house recently and opted to go with ACT though there were mixed reviews online. Took installation on the 12th April and so far I had connectivity only for a day. One of the worst performing customer care team. The technicians turned up twice and reported that there was an optic...Read More

YOUR RATING ON

ACT Broadband
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Worst connection ever
Mar 31, 2019 11:56 PM Read (via Mobile)
It is the worst connection one can get. Half of the month there is no connection. Complained like more than 50 times in six months. No action to resolve the issue by the team. Worst customer care executives. They laugh at you and are rude for calling again and again. They are simply looting peop...Read More

Worst service
Mar 31, 2019 07:56 PM Read (via Mobile)
Very worst broadband connection is act.Always it will not work and they will say some stupid reason. Don't ever buy new connection and lose your money. Hardly half of the month will get wasted talking to customer care. Waste of money even our phone bill.

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Very bad service good marketing
Mar 20, 2019 02:29 PM Read (via Mobile)
After checking the feasabilty by act company representetive I subscribed for three months and I was told to pay full amount.i was promised connection within 48 hours. When contacted after 48 hours act rep says again he needs time.now it is already six days no one bothers to give connection. ...Read More

Bad service Act fibernet kphb 9th phase
Mar 02, 2019 08:42 AM Read (via Mobile)
I am facing Internet connectivity issue since last 48 hours but still issue not yet resolved whenever i called to them always they told like technisian will come and resolve this issue but as of now it was never happend and always they said false statement. I suggest to new customer please do...Read More

One should never buy this broadband service
Feb 10, 2019 02:40 PM Read (via Mobile)
If your broadband connection has an issue, they will not reach you out to fix , you may have to call the customer care 100 of times , to fix one issue they will take one week of time .they don't care for the customers they only want is there bill to paid on time

Average feeling ahout ACT Broadband
Dec 16, 2018 12:11 PM Read (via Android App)
Hello friends, Im going to talk about ACT Broadband, I have average openion on it.Beecause even though its speed is good im facing problems.It stucks every time and take 2 days to reconnect.When ever we complaint about it they says problem will solve in 24 hours but not.I had experenced veryb...Read More

Not refunding my money that i paid new connection
Nov 28, 2018 07:27 PM Read (via Mobile)
I was applied for new ACT Broadband connection 2-3 months back, and I paid Rs. 1179.00 using ACT Eng. ID – 23058 and CAF No. – 5199464 and Payment reference no. is 10318477138. After that I got one call from ACT customer care, he told me, first you pay old connection outstanding Rs. 196.00 then ...Read More

Worst service from ACT in Bangalore
Nov 21, 2018 12:59 PM Read (via Mobile)
Dear friends , please don't believe ACT. this is worst service which ever faced in my life . If issue comes they don't reslove only . Worst service . They just took money and cheated by not providing service . I suffered 10 days and finally asked them to disconnect the service

Not Providing Proper Support
Nov 19, 2018 08:04 PM Read
Hi I have ACT Broadband Connection. Every time it went down for 2 to 3 days and they are not able to make it up. Even they don't reply you back for 2 to 3 days and once its up they drop you a message saying plz rate US. How can a Customer can rate you when you are not Providing Proper Support...Read More

I regret opting ACT broadband
Nov 19, 2018 05:49 AM Read (via Mobile)
Pathetic , terrible, dubious no bad words can do justice. No internet connection after payment is taken. Waited for 7 days for nothing Customer service is useless and unprofessional. Waiting to get my refund. Don't go for those thugs and shady broadband service.

Too much of problems with modem
Oct 31, 2018 08:37 AM Read (via Mobile)
Hello friends this is Sumanth today I am going to review on ACT Broadband. Friends I am using this internet service for past two years. Friends this was providing a fast and good service way back then but now no it has been changed totally. Due to all these problems I have reduced my plan or ...Read More

Average
Oct 30, 2018 07:08 PM Read (via Mobile)
Act Speed is ok but service is taking time for 48 hours. Other thinks are ok please make service as soon as possible now a days no one will wait for 2days , and please provide router free for connection If possible land line connection . Thank you

Scammers or money Launderers? Both!
Oct 29, 2018 12:47 PM Read (via Mobile)
Had requested for a connection and on the same day they created an account and debited the entire 6 months amount from me. After 10 days and following up every day with the customer care it was no use. Spoke to nodal officer finally and then came to know that feasibility is not available, even t...Read More

Actfiber one of the waste network in the world.
Oct 16, 2018 12:46 PM Read (via Mobile)
This is notice to act fibernet management don't make fools to costumers. Seriously very worst customer service and support team people. I never seen anywhere. They don't have minimum courtesy to revert also. Seriously paid 6 months plan. But I didn't use anything completely waste of money. Actfi...Read More

Refund for bad services (connection disconnected)
Oct 15, 2018 10:32 PM Read
Dear team, My connection has been disconnected because of low speed and services interrupted every often. I have requested for refund and its been 42 days, I have not received any call from the refund team. Every time I call customer care, they say a story. Please tell me whether you will refund...Read More

Act is a fraud internet service provider.
Sep 15, 2018 02:22 PM Read (via Mobile)
Its a biggest fraud internet service provider I have ever seen.before taking connection they will chase you like anything .On the other hand after taking connection you will not get any customer support from them.I have experienced no internet issue for 15 days within 1 months time.customer supp...Read More

Nice service
Sep 11, 2018 05:00 PM Read (via Mobile)
I got very good service from act. Nice speed. . Customer care people are very supportive. Speed always means a lot. Service from staff is very good. Fron date of my connection I never used to get bored from buffering.i refer every onene to take service from act

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