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MouthShut Score

23%
1.76 

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ACT Broadband Reviews

Horrible payment gateway thru app
Jun 07, 2019 05:00 PM Read
I transfeered payment thru app but it says unsuccessful. wheras money is deducted in my account.Do not make payment on app it is horrible. today is friday now they will reverse the transaction on Monday only.horrible really horrible

Wrong Decision
Jun 06, 2019 07:58 PM Read
Recently I subscribed to ACT Broadband and now I am suffering with their services. Before subscribing to ACT Broadband I a subscriber of You Broadband, ACT Broadband executive approached me and shown ACT offers, he told me that ACT was a fastest network and good service and he told me that now a...Read More

Worst service provider
Jun 05, 2019 12:46 PM Read (via Mobile)
Hi my name is Rahul Nair, Am using Act Fibernet from last 1 an half year. The day I took this connection from that time this headache started. If I talk about there internet it's OK speed an is fine until it's working But you face any issue and run behind there customer service then your bad tim...Read More

YOUR RATING ON

ACT Broadband
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No quick response from ACT for customer complaints
May 29, 2019 12:58 PM Read
From past 4 days there is a breakdown in the broad band connection. Infact logged multiple complaints but no response from ACT. They keep telling it will be addressed soon. But not addressed yet. Very bad experience. .!:-(:-( Very bad experience

ACT Broadband
May 28, 2019 09:59 PM Read
Last month I get this ACT connection, when I apply for new connection 300GB, 40mbps for 650 rupees monthly they given a good serice, within 48hrs they activated my account. I really satisfied with their sevice. The act internet speed very good, I checked with speed test how much speed they are g...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Same plan different limits
May 22, 2019 04:23 AM Read (via Mobile)
My friend gets 500 GB for 1 month paying the same amount that I do yet I get 100 GB less per month what nonsense is this after knowing I feel I am being robbed my account no is 101413652377 my friends and my plans image is added below with proof check for Ur self

Broadband? May be Bullockcartband
May 15, 2019 12:38 PM Read (via Mobile)
Frequent disconnections. If you raise a complaint, the executive will come up with a stupid solution asking to install a box. If not, they blame the electricity department for tearing their wires off. Guys, understand that you should have your infrastructure incase if you think you are a long te...Read More

Best Broadband in Hyderabad
May 13, 2019 05:16 PM Read
I am using ACT Broadband for more than 3 years. Service is good, the customer care people are very good. Technicians are also good. Internet speed is good. I tried all other broadband services before ACT and I find it the best in my city according to me. If you are from Hyderabad city I su...Read More

Internet service,internet speed
May 05, 2019 03:01 PM Read
The worst ACT fiber net service, every time it is saying as "Your connection was interrupted". when I call to ACT Customer care they will say Internet outage which it will take 72 Hrs or more than. Today I called Shyam he is from ACT Customer care. He was talking with as Aggressively. I ne...Read More

Close tickets not issues - ACT policy
May 02, 2019 01:37 AM Read
I am facing issues with frequent disconnection and slow speed from 4th April 2019, today is 2nd May 2019 and the issue is still open but the tickets were closed almost 15 times without right solution.rather worsening the situation. Every time the technical person visited my place, gave differ...Read More

POOR CONNECTIVITY
Apr 29, 2019 09:21 PM Read
I installed ACT broadband in east delhi a month ago and they promised an internet speed of close to 50 mbps but unfortunately the speed was there only for a day or so. The speed restored within a week to not more than 1mbps and it made surfing internet a real headache. Videos on youtube dont run...Read More

ACT ADYAR REVIEW 24TH APRIL 2019
Apr 24, 2019 05:12 PM Read
Moved into my new house recently and opted to go with ACT though there were mixed reviews online. Took installation on the 12th April and so far I had connectivity only for a day. One of the worst performing customer care team. The technicians turned up twice and reported that there was an optic...Read More

Worst connection ever
Mar 31, 2019 11:56 PM Read (via Mobile)
It is the worst connection one can get. Half of the month there is no connection. Complained like more than 50 times in six months. No action to resolve the issue by the team. Worst customer care executives. They laugh at you and are rude for calling again and again. They are simply looting peop...Read More

Worst service
Mar 31, 2019 07:56 PM Read (via Mobile)
Very worst broadband connection is act.Always it will not work and they will say some stupid reason. Don't ever buy new connection and lose your money. Hardly half of the month will get wasted talking to customer care. Waste of money even our phone bill.

Very bad service good marketing
Mar 20, 2019 02:29 PM Read (via Mobile)
After checking the feasabilty by act company representetive I subscribed for three months and I was told to pay full amount.i was promised connection within 48 hours. When contacted after 48 hours act rep says again he needs time.now it is already six days no one bothers to give connection. ...Read More

Bad service Act fibernet kphb 9th phase
Mar 02, 2019 08:42 AM Read (via Mobile)
I am facing Internet connectivity issue since last 48 hours but still issue not yet resolved whenever i called to them always they told like technisian will come and resolve this issue but as of now it was never happend and always they said false statement. I suggest to new customer please do...Read More

One should never buy this broadband service
Feb 10, 2019 02:40 PM Read (via Mobile)
If your broadband connection has an issue, they will not reach you out to fix , you may have to call the customer care 100 of times , to fix one issue they will take one week of time .they don't care for the customers they only want is there bill to paid on time

Average feeling ahout ACT Broadband
Dec 16, 2018 12:11 PM Read (via Android App)
Hello friends, Im going to talk about ACT Broadband, I have average openion on it.Beecause even though its speed is good im facing problems.It stucks every time and take 2 days to reconnect.When ever we complaint about it they says problem will solve in 24 hours but not.I had experenced veryb...Read More

Not refunding my money that i paid new connection
Nov 28, 2018 07:27 PM Read (via Mobile)
I was applied for new ACT Broadband connection 2-3 months back, and I paid Rs. 1179.00 using ACT Eng. ID – 23058 and CAF No. – 5199464 and Payment reference no. is 10318477138. After that I got one call from ACT customer care, he told me, first you pay old connection outstanding Rs. 196.00 then ...Read More

Worst service from ACT in Bangalore
Nov 21, 2018 12:59 PM Read (via Mobile)
Dear friends , please don't believe ACT. this is worst service which ever faced in my life . If issue comes they don't reslove only . Worst service . They just took money and cheated by not providing service . I suffered 10 days and finally asked them to disconnect the service

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