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Plot No. 9, South Phase Thiru-vi-ka industrial Estate, Chennai 600032, TN

+91-44-43563366, +91-44-43563367

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MSM, Chennai Reviews

Bad Service Quality
30 days ago Read
I have given my Ciaz for service. Their service quality was very poor. There is no single difference between before service and after service.They have charged Interier form wash with me. But They have not even done dusting. When I complaint, the service Engineers are started arguing with me. ...Read More

You will get headache to heart attack with MSM.
Sep 20, 2020 08:57 AM Read
Used to be a good place for service before couple of years. But now it has become worst. I think the SA´s are given target and they just add unnecessary items to the service list. They add things you have not asked and inflate the bills. So better avoid. The following items are always present ...Read More

Full of thief - Pls dont ever go here
Jun 27, 2019 09:38 AM Read
Horrible place and worst staff. Never ever leave your car to service here. The tele marketing lady was calling me constantly for 4 days as they have some offer running. She promised same day pick up and drop and they picked up the car on thursday. From then I was not able to reach these guys ...Read More


MSM - Chennai
Red alert! Do not go!
Jun 19, 2018 07:31 PM Read (via Mobile)
Very bad experience for the first time service. Very dissatisfied. Mr. Rajkumar has INHERENT DISLIKE FOR WORK AND VERY LETHARGIC. very impolite. Did not communicate anything to us after taking the vehicle from us and kept it for 5 days without doing any work. Absolute arrogance in dealing with c...Read More

SCAM it is
Mar 21, 2018 12:38 PM Read
They will try to take money out of you in every other way. they replaced my oil and charged me 4K including labor charge. I dint know that my parents had already changed it before two months. when I asked about that the mechanic said he thought the oil was old. the car lost its smoothness. th...Read More

Regarding worst feedback about vehicle service
Dec 25, 2017 12:37 PM Read (via Mobile)
I had sent my car for service 6days before. Still today no information about the service details. When I contact customer care. No proper reply, worst feedback that I won't had before. Please let me know the status of my vehicle. Pl give me feedback ...Read More

Worst service
Jun 06, 2016 02:56 AM Read
The most worst service by maruti.  First left the car for service they prepared a list and replaced the part not even bothered to repair. While I went to take delivery they left a scratch in my right back finder. The service eng didn't take the responsibility for that. After huge argument he ...Read More

Car not delivere car -Reason Crow **** on the car
Apr 20, 2016 09:03 PM Read
Gave my car for service on 16th April to MSM chennai branch. When they pickup at home they confirmed that will be delivered on the same day. No one contacted me after that. I called them in the after noon to MSM reception and inquired. After 1hr, a mechanic called me and promised of deliverin...Read More

Maruti Service Masters: Worst experience
Oct 11, 2014 05:08 PM Read
I sent my Maruti Ertiga for a second free service yesterday(10-Oct-2014) through house pickup. This is not the first time I am using the services of MSM chennai. Even my previous car was a Maruti(zen) and I have myself recommended the services of MSM to lot many people, but this time it wa...Read More

Car's condition worsened
Apr 13, 2013 11:57 AM Read
The biggest guilty feeling I feel I did to my car was giving it for service to Maruti service masters (Guindy). It was time for my car to get serviced, and moreover, while changing gears, felt slight shaking, so that got me landing the car in MSM. I normally gave my car to ABT Maruti in Salig...Read More

Jan 16, 2013 11:12 PM Read
Today(16-Jan-2013) I gave my car for service, my car was in good condition, I asked them to do general service. As usual once I reached office, I got a call saying, my car radiator fan is not working, and they it needs to replaced. It was working fine, I have been driving and there was no issue,...Read More

Worst Service I have ever Seen All are Money Mind
Dec 03, 2009 09:54 PM Read
I hope every knows MSM ( Maruthi Service Masters) Marutis Own service Center. 1. All the service engineers money minded.2. They have to achive there target it seems per month.3. If you are Car is New ( You are Safe )4. If You are is 2 or 3 years old then it will be mess.5. If you are going for F...Read More

They are professionals ....
May 22, 2009 02:24 PM Read
I've got my car serviced at ABT, khiviraj and Maruti Service Masters (MSM).. I tried ABT once, didn't like it, Then tried Khiviraj for once, didn't like it .... finally settled down with MSM !! They take good care of my vehicle and handled things professionally... Even if your driver goes the...Read More

Very bad experience
May 20, 2017 01:18 PM Read (via Mobile)
Gave my car for 3m interior cleaning and noise arressting. They took it for a test drive and met with accident. Tried to force me to claim insurance.since I didn't budge tkok 5 days to fix body shop work and returned a really dirty car with grease on the seat covers. Reason: 3M cleaning done ...Read More


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