Lodha Group, Thane

Hi Friends,

4 to 5 months ago I received a call from some sales guy and said that 2 BKH available in Lodha Palava City Dombivili in 42Lac and also requested to visit their site office in Lodha Casa Bella.

I visited there they fooled me, and I paid my 1 booking amount i.e. Rs. 45, 000/- and after a week they pressurized and harassed me to pay the second booking amount i.e. Rs. 1, 25, 000/-, than after they have send me the reminder for third booking amount and flat registration. In the meantime one of my friend suggested not to buy property in Lodha’s Palava City, because he had a property in Casa Bella and he experiencing lots of issues.

So, I decided to withdraw my booking, but the Lodha Group refused me to give back the booking amount i.e. 1, 25, 000/- INR. Am, still struggling to get the amount but no luck, if anyone help me on this that will be good. Am from middle class family and I cannot bear a loss of 1, 25, 000/- so please help me on this. And, also I have plan to meet CM of Maharashtra regarding this, one of my friend assured me to help to meet CM and we will keep this matter with him. Let we see, finger crossed.

Thanks

Selva Nadar

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Recently I went to the their office at Thane to know about their upcoming project of the Deal of the Decade. I was interested in 1BHK. The reception took my details and told me to wait for few time. I saw that the people who came for bigger property were treated differently. They were sent to different lounge and the respective person came to attend the queries. I with some more persons who came for the same project were kept waited for 1.5hrs and after that we were told that nobody was there to attend the queries.

We should send our queries online which will be replied as soon as possible. This type of attitude shows their carelessness towards the customers and that too before buying the house. What can happen after we buy.

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Dear frdzz, with "Lodha" I had booked 2BHK in the Rise in Feb 15 by paying Rs. 75k as application money. I went there through one of their agents so I put their name in the application. They asked me to cut their name. This is the first evidence that they are not honest with their aligned partners. Secondly, at the time of booking confirmation, I was told that your booking has not been confirmed because of this hence your money will be refunded within two months.

Since then I have been looking forward to the same but no positive response. The funniest thing happened in between that I used to get demand letter along with 18% interest. I spoke to their so called RMs but no resolution and now they are telling that refund is not possible as per their clause in application TCs.i m not going with Lodha.

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I have got the possession after more than two years where it supposed to be in three months.

I must say poor commitments, poor quality of construction, only fake promises, no proper support from Palava city management association or Relationship manager provided.

I do complaint frequently but no one responding properly once. Even poor 1star ac provided, poor 1star water heaters provided, poor lift where everyday repair work is going on poor security.

Lots of crack on wall and leakage. No fittings proper, no freedom of choice to put a dish tv or broadband services also.

As they are advertising city of opportunity but there is the only monopoly of their own people for any business opportunity.

Sorry to say but Not happy at all?

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In the past decades Lodha group have curved  there own place in real estate in Mumbai and now they are one of the best construction Group in Mumbai.

Likes-

1. The construction of Lodha projects are great.

2. Right from the materials, design and construction are done with good quality check and using modern methods.

3. The services and amenities that they provide are great.

4. Proper parking, rain water harvesting and proper solar panels ate provided in every project.

5. Even the interior design are really good and you will find proper sunlight coming in to main rooms.

6. The registration works are quite fast and convenient.

Dislikes-

1. But the cost of the flats under lodha are quite high when compared to other construction groups.

2. Maybe due to the brand name the rates have gone up but the facilities are quite good and the quality is great and so majority of the big projects are under their belt.

Hope to work in this group in near future!

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On Occasion of Dusshera, I recieved a call from Lodha and was told attractive offer for employees of my existing employer on flat booking.

I thought check the offer and if feasible would buy.

Immediately a cab was sent next day at my door step.

I was taken to Palava city - Near dombivali.

Relationship manager was aligned who gave 3D demo of project, Sample 1 and half bed room, and future project plan and amenities covered on Audio-Video display.

Then I was asked to meet Sales Manager. I enquired for 1 BHK flat and immediately a printout was provided to me with pricing.

Carpet area of flat was 470 sq feet for which total purchase price was 48 Lakhs.Further this price was for 1st floor flat.

When enquired about flat on 9th floor, The price went upto 58 Lakhs.

Sales guy started pushing me to swipe for 45000 and get flat booked.He kept saying I will able to save 3-4 lakhs if booked today, Today was last day of offer.

Then I went into minute details about project. There pamplets does not mention about parking.When asked, sales guy told parking is available and will be provided.but he was not ready to provide details or may be he wanted to hide.

When I saw actual pricing, I would see water, gas pipelines, club house charges payable every year. This charges were in lakhs.For example a gas line was fitted in 6000 in Vashi was charged at 27000 in Palava. You can see the huge loot in pricing.

Lodha was going to charge maintenance from day 1, whereas actual possesion was 3 years laters.

When I told sales guy, I have to think and plan along with parents, the guy got rude and started telling you should have planed and came. Then when I started walking he called his boss.

Sales guys boss gave another offer of reducing 40 rs per square feet.

I smelled the fishy that they want me swipe card  and book flat at any cost.

They kept insisting today was last day of offer and showed me poster "last day to save 4 lakh".

Posters did not have date mentioned for last day.

It was another trick to trap the customer.

Finally, I left the site telling that I was unable to take decision and would come after 1 week.

I started recieving calls saying offers of saving 4 lakh is extended also they are providing additional discounts.

Being aware of all traps, I started making false promise the way guys kept doing.

Now I do not recieve any calls

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I booked a flat in Codename Epic by paying Rs. 45, 000/- as booking amount on 10th October, 2015 who's possession is promised in 2018.

Within hours on the same day I informed them about cancelling my booking as that site was quite far from Palava phase I.

Marketing guys didn't even bothered to show site before the booking.

Even on informing within hours on the same day, they are not returning my booking amount.

They are not authorised to forfeit my booking amount as I haven't availed of any services by the builder as it was same day cancellation (actually within couple of hours cancellation).

Please someone guide me, how can I get my money back?

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the lodha group is one of the best group of developers the be in st developer I have ever seen the lodha group is owned my Mr. Mangal Prabhat Lodha the best developer ever there are many project of lodha I have booked my 1bhk flat in Dombivali the Lodha has Created the township for the citizen the construction is the best the amenities which are provided by the builder is very good the staff are very co-operative to all of there customers there are many project of lodha that they have implemented in mumbai guyz beleive me it is the best project invest in this project for yours future investment returns.

Lodha Group has developed Palava City Project in Kalyan Taluka Of Thane District of Maharashtra .

They have made tall promises every where .When in December 2010 I booked a Flat I was promised the possession in May 2012 as per agreement

However I got possession in November 2014. They have charged Interest to me as & when any payment delayed from my side even for a single day . On the other hand they have not given me a single paisa for giving me late possession by two & half years .

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Bought flat in Lodha NKF, since then I'm facing some or other problem with them, when I booked

1) they promised 2 car park and I fact it was on agreement but after first payment sales person started telling it's one car park and it was committed by mistake.some how get settled.

2) Due to their mistake 2nd payment was delayed and they put fine at the basis of 18% on pending amount though they knows it's their fault.

3) their CUSTOMERS SERVICE IS PATHETIC, they will take you for ride, guys are so dumb and lazy that they don't care or respond until very last.

4) Lodha guys keep giving you incorrect info and reality would be different, later on by saying sorry they skip off but by the time damage has already done, I personally suffered a lot and seriously don't want anyone to suffer in that way.

Ultimately, it's your choice but my suggestion is don't get into their trap, be wise and take call accordingly.

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Lodha operates via Channel partners for their sales. Even though I walked in they assigned one channel partner who will get the commission for my purchase. Later Lodha will make number of calls(recorded) which will ask you to confirm the channel partner!

This agent of sorts is supposed to hep you in all activities and for which they will promise even the gods the best of services. Alas as soon as you make your first payment/bookin amount to Lodha you will get stuck in the vicious cycle of payment dye dates. For me they collected the funds and then all chase then left to me as due dates were notified to me after which interest penalties will start. You will not believe that I was asked huge payments immediately after the booking(25 lacs after first payment of 2.8 lacs)!

And I obliged as cannot exit the booking now. Eventually Lodha put in 56, 000/- interest penalty on my account even when I had made payments on time. All my encounters and experience with Lodha is that a customer or buyer of flat is treated like a street dog. Please.PLEASE do not buy from Lodha, might as well donate the money if you have spare.

I am Dr Dhananjay. I have booked one flat in LODHA GROUP'S upcoming project PALAVA CITY on 14th March 2015 .Till date, sales manager & all Lodha builders team, treated us very well.I was very impressed with their hospitality .At the time of booking also, they gave us very dreamy picture about this project.

As a booking amount, we paid Rs 27, 000 by credit card.Before payment, I clearly asked to concern sales Manager( Ms Sheetal Sabale)about the cancellation charges. She clearly told me that we'll return 90% of your booking amount( 10% they will keep) for which we were agree.

Because of some personal reason, within 2 days, we had to cancel this proposal and we requested for refund of our booking amount. But sales manager denied for this & told us that there will be no refund if you cancel the booking.

This is not fair practice.This is cheating form upfront.

being medico profession, daily I come across hundreds of patients.Now I am requesting all people not to invest in this group & please  away form LODHA group.

Thankfully, because of my counselling four doctors have already cancelled their plans to visit this PALAVA city.

I have already written to All India medical association on this & warned all doctors not to go with this group. 'll expose this fraud behaviors of LODHA group on every platform to which I am linked.

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Lodha considers it's customers as slaves and they think that they can do anything with customers whatever they want.

They have very bad customer services.

Once we have booked any flat with them, we are considered as granted. They have mentality that customer can't do any thing once they have booked flat after paying their hard earned money.

I booked a flat in Lodha Palava city project. From the day, I booked my flat with them, they started considering me as slave. They put on any terms and conditions on to customer.

They just give instructions to customer( one way communication), customer need to follow them in any case. Customer don't have any option.

They are not bothered at all for customer's convenience.

They can delay in anything  and they can do anything what they want, but customer don't have any right to ask anything.

If we have invested in Lodha, we are gone nobody is coming to save us.

You can't reach to anybody with your grievance to share with or to give feedback.

I would never recommend anybody to buy any property of them.

They should be punished for such bad pathetic behaviors towards customers

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Lodha is also 1 builder who playing wid middle class ppl emotions. Case - 1 of my frd booked a flat in palava- dombivali, (the same proj for wich amitabh bachchan advertising). At time of booking sales person from lodha said possession time will be april'16 and he booked flat.

He paid some money as per lodha demand approx 11 Lakhs apart from booking amt b4 agreement. During agreement /registration stamp duty.its mentioned sept 2016, he argued wid lodha for this.thy said we doesnt know wht sales team told tym of booking.its operational dept who decided possession time.bcoz of arguement thy said we cancling ur flat n lodha will pay all amt in installment tht to be after 12 months widout stamp duty wich he deposited in idbi bank for registration and deduction of booking amt and some charges wich around 10% of principal money( around 4 Lakhs).

Rest will be after 12 month in installments.Wen he asked how come tis.thy shown papers wich he signed during booking in hurry as sales person asked.he stucked badly.now operational team said u can continue but u have to give us a written sorry note wich stateed tht it was his fault tht he argued wid operational guys reg possession date n he agreed wid all terms of lodha n never repeat such thgs agn.he given such note n continue d flat wid low heart.I saw all wid my own eys as I was wid him wen this incident happend.so sad

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My flat was booked in Mar-2012. River View_C. Possession was in Mar-2014. It is extended to Dec-2015. 97% of the total cost already paid by me. I am sure like me there are several more customers may be approximately 700 to 800 who have paid like me and awaiting their possession.

Where is our hard earned money going? Isn't it a huge finical scam involving misappropriation of public money.

Where are the authorities?

Where is the strong 56" chest man? After all, the builder is his team member.

So instead of looking for black money abroad, first tap the bottoms of this builder.

meri kismat footi thi jo maine loadha group me flat book kiya. Kiya to kiya, maine aur do char ko bhi duboya.

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Team Lodha,

I have dealt in many properties in real estate & trust me, I have never come across such an unprofessional company as LODHA till date. Just to remind you, I have paid more than 11 lakh rupees to you & you are not even bothered to tell me what is going on with my apartment. First you made me run for the receipts of my payment, every second month I keep receiving an email for a change in my Relationship Manager & now you are just sitting on this issue & doing nothing. I demand an immediate response of my booked property, LAKESHORE GREENS| Paseo| Wing B| B-0604 request a return of entire amount with interest.

Regards Kailash Goel

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Really painful I am an Nri, invested a month back in LODHA PALAVA paid 20% upfront and as promised registration in Dec 2014 traveled to Mumbai, unfortunate no news yet of registration after going through the process of paying stamp duty and registration.

They market their property abroad but don't have any idea or care little to help the customer when it comes to the registration process.

I did complain a lot but of no use I don't think they really care, A big let -down to the big promises made at the time of booking.terrible mistake.

I hope they don't take their customers for granted when they have a famous personality as their brand ambassador.

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I selected Lodha group of companies due to the amazing innovative ideas as far as construction is concerned. Although the cost was far more than the norms in the area wherever I planned to buy a place.

I had booked a place at Andheri east Lodha Eternis. After 2 years I had to take the refund as the building was not going to come up. The builder paid me an interest of 12% without any issues and everything was done by just exchanging some emails

I booked a 3 BHK Flat at Lodha Claramont and the same has been delayed by 30 months leading to tremendous stress and mental agony. The builder is paying monthly amount of Rs 27000/= for the last 18 months

I booked a Office Unit at Lodha Supremus at Wagle estate Thane. I have not been given the statement of accounts for the last 5 months. The issue arose as some payment of Rs 140000/= was demanded when according to me I had completed all the payments. 1st the builder delayed the printing of my agreement for 1 week and charged me a late fee for late payment, then the builder delayed handing over of the unit for 2 months leading to loss of rental for 2 months. I paid the demand amount and requested for the statement of accounts to verify under what head the builder has charged me the extra sum. The statement of accounts was to be given to me within a week which was promised on 4th august, the day when I went to take possession of my unit. Till date I have not received the statement of accounts. I have sent innumerable mails and smseses to my relationship manager but to no avail. I sent a mail to the customer care but still I have not received any revert even from them.

Just for a small thing like accounts statement Lodha Group of company is creating a bad name

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Lodha' palava is an idiotic project. Here are the reasons:

1. approx 40mins from the nearest station i.e Dombivali

2. No power back-up for lifts, if there is no power get ready for stairs(trust there is no 24X7 supply)

3. Not worth an investment, there are many other projects coming up in vicinity with reliable builders.

Below is a pic of saturday night at Palava.

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In 2010 I booked a 2BHK flat in Casa Bella Gold. I was told that possession will get till the end of 2012, but till date possession is getting.

So I moved in Casa Bella Gold by renting till I get possession on Nov-14 as stated by my RM Chirag Chavda.

After coming here I found out many faults in their units, for eg. Door bell line is not installed while construction, door lock system is of very low quality, car parking is on the main road, no parking space for bikes too, irresponsible security and many issues.

After complaining to Palava management they are taking no responsibility, and are arguing with owners and security are also arguing.

Living here is like living in hell.

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