Dissappointing experience

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Dissappointing experience
Feb 09, 2012 12:13 AM 14869 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Vaswani Group, call themselves an A grade builder and 25 yr old ISO 9000 company. However, they dont respect / value their customers. Experience with their marketing / customer team has been very poor. Their GM Marketing a Mr. Vijaykumar quite frankly doesnt know how to deal with customers. Escalating to their Sr. Management including MD / Directors of little use as they are extremely unresponsive.


Have held back on my booking based on this initial experience, as first impressions are lasting. Congratulating myself on lucky escape. Arrogant attitude & behavior, hardly surprising from a builder of their calibre.



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