No better than any other shark in the industry

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No better than any other shark in the industry
Jul 14, 2008 07:15 PM 4788 views
(Updated Jul 24, 2008 10:30 AM)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

I don't have much idea about other developers or builders, but like many other customers of Sobha Developers I feel disgusted to have dealt with this so called "reputed builder". I wonder how we Indians grade these people as "reputed" so easily.


For new home buyers, my honest ranking about  the company below , based on my and my friends' experiences, may be helpful : (Scale of 0 to 10 and 10 is the best)


Quality of Construction:  7


Quality of finishing (Civil work):  7


Quality of finishing (Doors, windows shutters, sinks etc.):  4


Response of the sales team:  7


Response of Customer Care:  6


Response of the legal team (you are at their mercy at one stage of the deal) :  2


Response of the employees at the lower levels: 2


Response of the top management (you will obviously feel like speaking to top management when


you get frustrated by the dishonesty and lies of lower grades) :   0


Keeping up with their words:   1


Overall Honesty:   2


Transparency:   1


Sensitivity:   0


Undeserved hype for the company:   9


Value for your hard earned money:   4


I must also tell you that many apartment owners hesitate to speak negative about their property fearing depreciation in value for their investment, despite having all the wrath and frustration.


Ok, you too may compare and evaluate your experience and comment upon the same for the benefit of other customers.


After all, if someone had warned me about them before, or had I read the other comments here earlier, I would've missed this "opportunity" to be called as the customer of this "reputed" builder !!



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