Really Bad Customer Service and Design.

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Bangalore India

Really Bad Customer Service and Design.
Feb 17, 2014 02:15 PM 1698767 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Sobha talks about delivering high quality and design apartments but they hardly bother to keep that promise. I have escalated to multiple people but hardly any response. Horrible customer service. I am also one of the unfortunate owners of Sobha Classic apartment and I had the worst handover experience and they are absolutely unapologetic and callous in their attitude. There are multiple design flaws.


I can oversee the utility area of my neighbor from my master bedroom. I cannot open the window even for a bit. The sanitary fittings are from Parryware whereas even small time builders are giving atleast Jaguar. The swimming pool is so shallow that I doubt adults can swim in it.


And the irony is that the chairman talks about Sobha being a world class builder with heavy focus on customer service and architectural design etc. IT is all fluff and no reality. They will show you a fancy show apartment and absolutely hide the real design flaws.


You end up paying a premium and yet start living in the property with a compromise from day one. They don't understand that buying a crore plus property, one has lot of aspirations attached to it. They will walk all over your aspirations.



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