Inept sales staff at Salarpuria

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Inept sales staff at Salarpuria
Sep 23, 2012 07:47 AM 13658 views

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Hope the management team at Salarpuria is reading this! 2nd week of August I hear an advertisement on FM regarding Greenage project on Hosur Road and pay a visit to the site. I meet a sales person called Mr.Kumar at their site office. The gentleman was polite to begin with. To show the sample flat he instructs a security guard to accompany us. Fine that's also ok maybe Mr.Salesman has too many prospective buyers and every minute is precious(Benefit of Doubt). Then once we get back I am genuinely interested in the property we start discussing. I wanted some flexibility in payment terms (spread out payments over next 3 months). Considering that they are expecting a payment of around 78 lacs for a 2bhk I don't think that was an unjustified request. The shocking apathy starts now immediately ultra busy Mr.Kumar retorts with a "NO Not possible" . As per him they need money within 45 days and that's it.


All this drama when he still has 200 + 2bhk apartments alone left unsold as inventory and even higher number of 3bhk apartments which will be ready for occupation either early 2013 or latest by Dec 2013. Fine I walked out though interested in the product didn't want to deal with such a transactional sales guy. Next called up another so called senior person Mr.Uday. He mentions he will check with management and call back. That call back never came even after 2 days. Since I was still interested in the product I called him back(foolish me!!!). He replies that he had already discussed but since the management didn't agree he didn't bother to call me back. WOW!


Salarpuria group please note that today I have gone ahead and invested my hard earned money with another leading builder who builds projects which are far more grander/better than your properties. Please get your act in place and first and foremost replace your imbecile sales team rather than putting ads on FM every 20mins. Trust me having such an insensitive and transactional sales force does no value add to any firm. You might as well employ a clerk at much lower salary to do transactions (as sharing price and already printed matter details).


Unless you replace this stupid sales team your inventory woes are not going anywhere soon!


I am thankful to my stars that I am not associated with your group. Don't know if pre-sales experience is so callous what lies in store post sales.



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