Not able to live up to the Brand Name...

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Bangalore India

Not able to live up to the Brand Name...
Jun 20, 2013 05:53 AM 26331 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

What they promise they are not able to deliver and would never take the ownership...Customer is always at loosing end.


I booked my first flat with very high hopes with SJR/ BREN however first they delivered the flat very late (approx 8 months) and put a lot of clauses to ensure that they do not have to pay any penalty to the customer for late delivery and loss.


Finishing of Flat is not up to the mark (small details are not looked after) and always in hurry to handover the flat. Quality person is not at all approachable.


Parking area is like a lottery and winner are already selected. I really hope that they realize the importance of customer service and value for money for them.



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