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Reviewed Taking a Home Loan

Crap Home loan services from Kotak Mahindra

Nov 25, 2014 12:22 PM 107486 Views

(Updated Nov 25, 2014 12:23 PM)

I suggest each one who is looking for a home loan not to go for Kotak Mahindra. I have a very bad experience with Kotak. Customer care support is virtually useless. Kotak charge 1% of outstanding balance for a request of changing EMI date/Amount in the days when no bank is charging any foreclosu...Read more

Comments 1

Commented on own review

Apr 29, 2011 04:53 PM

Another Thing, Even Kotak charge money from it's customer if they want to increase the EMI at 1%. In the mail, they would told you that we can wave you off .75% but still you need to pay .25% of outstanding amount for change in EMI. On the other side, HDFC provides online EMI change facility to it's... customers. This is ridiculousRead More

Commented on own review

Apr 29, 2011 04:52 PM

Another Thing, Even Kotak charge money from it's customer if they want to increase the EMI at 1%. In the mail, they would told you that we can wave you off .75% but still you need to pay .25% of outstanding amount for change in EMI. On the other side, HDFC provides online EMI change facility to it's... customers. This is ridiculousRead More

Commented on nbansotra's review

Jan 11, 2011 09:00 PM

You are absolutely correct Dear. The one word that come to my mind is for Kotak is ''Bunch of Crooks''.

Commented on own review

Jan 11, 2011 08:56 PM

i got the acoount statement which is not understood. This is again a evidence towards ignorance of the organisation towards customer satisfaction. I am still unsatisfied with the response. thier efforts look quite poor towards improving cSAT. i would never want to compare 2 things but it is my utmos...t discomfortable that forced me to do so. Kotak doesn't have a system/process where do should call/visit customer to explain him. The diffrence between HDFC and Kotak is clearly visible. I have advised my collegaues about it. and sure they would also share this with thier friends. I wish if i could move to some bank without paying any penality, i would have moved by now (even if i have to some additional interest rate.). poor fellowsRead More

Reviewed Kotak Mahindra Bank

Irregular EMI deduction

Jan 08, 2011 06:37 PM 5622 Views

(Updated Apr 29, 2011 05:03 PM)

I suggest each one who is looking for a home loan not to go for Kotak Mahindra. I had an experience of loan loan from HDFC. They were very straight forward in their calculation while deducting EMIs. I started my home loan at 8.5% in Jun-10 and now they have increased the rate to 10%. which is...Read more

Comments 6
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