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Samrat Soni
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samratsoni's Timeline

Reviewed Daikin FTKP50QRV16 1.5 Ton Inverter Split AC

Aug 31, 2017 08:04 PM 13952 Views

(Updated Aug 31, 2017 08:03 PM)

I have 3 Inverter AC(Model ATKP50QRV16) bought in Feb-March 2016. I was having a problem with one of the AC and when I called your customer care with the error code(F3), I was given their number(AIRCARE E-138, Amar Colony Lajpat Nagar - IV New Delhi - 110024 Ph:+91-9810113355) When I spoke...Read more

Reviewed Bigbasket

Nov 26, 2016 08:29 PM 4076 Views (posted via Mobile)

Have ordered many times from them. A few small glitches here and there but today was the worst. Have them a landmark(always the same for all previous orders) but the dude reached the wrong address. Didn't even call to verify. Then after reaching the wrong address calls me up and was very very ru...Read more

Commented on own review

May 14, 2015 07:49 PM

Here is the mail sent to your customer care representative : Dear Sir, I had called your customer care many times (You can check the service requests) and I asked them a simple question: ' If I surrender my policy today, what days NAV will be applied to the surrendered policy' I was told d...eclared NAV value. I asked them again that if I surrender my policy on say May 6th, what day's NAV will be applied to my policy, I was told 'Sir, 5th'. Please check the recordings you may be having. Now, when I went to surrender my policy, Your customer care person did not try to convince me (It would't have made a difference anyways). He asked me why I wanted to surrender and I told him that I needed funds to buy a property and it would be difficult for me to pay pay the premium as well as the EMI for the loan I would be taking. I asked him what is the total value of my policy and he went to the system and got a print out of my fund value which he gave me. That clearly showed NAV of 43.50. He did not tell me that it would not be the value of my surrendered policy. Now, some logic.. Share market was in a bad shape that day. It was falling. After confirming again and again with your customer care what days NAV would be applied to the policy when I surrender, I went in. Any sane person who would have been told that the end of same day's NAV would be applied, wouldn't have gone to surrender the policy when it's market linked. I had almost two months for my premium due. I would have waited for the market to recover little bit if I was told that same days NAV would apply, but I was misguided by the professionals you hire. The person who called me today from your head office does not want to believe a customer but believe your staff. When I told him I would file a case withe the Consumer Court he is telling me 'Sir, It is your wish'. Fair enough. You must be having a CCTV footage of your office where I surrendered the policy. You can check whaRead More

Commented on own review

May 14, 2015 04:22 PM

This is a fraud and lying company.I received a call from their head office today saying that their staff had tried to convince me to not surrender the policy and the NAV of 43.50 was not conveyed to me. All lies. Whereas I was given a printout of my Fund value by their customer service guy. The pers...on from the head office says that the amount that they have given me is full and final and I will not get anything else. When I said that I will go to the consumer court he says do as you wish. Wow. I surrendered my policy on the 6th of May when the Stock market was falling. Had the customer care guy told me that that day's NAV would apply, I wouldn't have surrendered it and would have waited for the market to recover a little bit (I had a Growth Fund Driven policy). My premium was quarterly and the next premium would have been due only in end of July so I had 2 months time. They are all fraud and I would be filing the case with Consumer Court against Max Life Insurance. I had planned to invest in their other policies for my wife and daughter with less premium option but I would say I was saved by these crooks for a very small amount. Thank you Cheaters/Liars/Fakes, etc.Read More

Reviewed Max Life Insurance

May 13, 2015 10:12 AM 46971 Views

I had surrendered my policy number 779275791 on May 6, 2015 at 12.00 PM. Please find attached the acknowledgement slip for the same.Declared NAV value was 43.50 the day I surrendered and it was before 3.00 PM as per your policy but the total amount that I have received is Rs.11, 89, 506.41 inste...Read more

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