russzzo's Timeline

Commented on own review

Over charges to change the gender of the traveler
Via

HI it bring another 28 days where is my refund ?FMNSG001NXNXV7

Commented on own review

Over charges to change the gender of the traveler
Via

hi when u can solve the issue 2 week now

Commented on own review

Over charges to change the gender of the traveler
Via

hi via it bring 2 week now , if u cannot solve it pls refund

Commented on own review

Over charges to change the gender of the traveler
Via

The flight should 2100hrs not 0900hrs which i book from via originally. PLS revise

Commented on own review

Over charges to change the gender of the traveler
Via

Yes , i received the email, i agree with disappointment to pay SGD$50 for the amendment Cost, but when i open the link for payment, i am shock that the timing on the departed flight is wrong, how could it be 9am from singapore and take 14hrs and 20 min to reach bangkok, Do you VIA.com , wanted to... trick me to pay for someting which is not correct? So disappointed againRead More

Commented on vilas608's review

Via.com, Never use this, Refund not received
Via

FMNSG101NBZG0J To Person IN Charge. I will like to compliant of your poor service on your staff Huzalf Ulla, Kiran, Niveditha and signa. For the past 36 hrs, I had been sending 8 emails and 3 phone calls to kiran, niveditha and signa which keep pushing away from my appeal and request. ki...ran, niveditha and signa promise to get back to me by either calling me or email me, but after waiting for entire day, no one follow up. My request is very simple, for the past few days, I had purchase 4 tickets at your via.com FMNSG101N2GZBE, FMNSG101N4HHW8 FMNSG101NL7ZNA and FMNSG101NBZG0J. As I am not familiarize with your website format I had make a mistake by keying wrongly the Gender of one of the traveler from Miss Zhou zhen to MR. I had call Thai Airline as they had reply me that they will make a remark on the Gender of Miss Zhou Zhen at their system, as it a minor issue, Thai Airline won't be charging on the amendment cost. but there want me to contact back you to help to reissued the ticket. When I email(6 emails) a request to your SG Support, after 18 hour not reply, after a phone call to complaint, finally, Huzalf Ulla reply with a email that will cost me$75 for amendment fee, therefore I sent him 2 email for his helping to waive off or lower the amendment fee, but sad to said until now there is not reply. Calling to kiran, niveditha and signa, to complaint and seek for assign or to speak to your in charge, which promise to help and till now no reply also As a regular customer, I am really very disappointed on your service. I hereby request the In Charges Personal wiil call or reply me ASAP. Regards, GohRead More

Commented on skamra28098's review

Worst experience with via.com
Via

FMNSG101NBZG0J To Person IN Charge. I will like to compliant of your poor service on your staff Huzalf Ulla, Kiran, Niveditha and signa. For the past 36 hrs, I had been sending 8 emails and 3 phone calls to kiran, niveditha and signa which keep pushing away from my appeal and request. ki...ran, niveditha and signa promise to get back to me by either calling me or email me, but after waiting for entire day, no one follow up. My request is very simple, for the past few days, I had purchase 4 tickets at your via.com FMNSG101N2GZBE, FMNSG101N4HHW8 FMNSG101NL7ZNA and FMNSG101NBZG0J. As I am not familiarize with your website format I had make a mistake by keying wrongly the Gender of one of the traveler from Miss Zhou zhen to MR. I had call Thai Airline as they had reply me that they will make a remark on the Gender of Miss Zhou Zhen at their system, as it a minor issue, Thai Airline won't be charging on the amendment cost. but there want me to contact back you to help to reissued the ticket. When I email(6 emails) a request to your SG Support, after 18 hour not reply, after a phone call to complaint, finally, Huzalf Ulla reply with a email that will cost me$75 for amendment fee, therefore I sent him 2 email for his helping to waive off or lower the amendment fee, but sad to said until now there is not reply. Calling to kiran, niveditha and signa, to complaint and seek for assign or to speak to your in charge, which promise to help and till now no reply also As a regular customer, I am really very disappointed on your service. I hereby request the In Charges Personal wiil call or reply me ASAP. Regards, GohRead More

Commented on prasantmuna's review

Price got changed after paying the money....
Via

FMNSG101NBZG0J To Person IN Charge. I will like to compliant of your poor service on your staff Huzalf Ulla, Kiran, Niveditha and signa. For the past 36 hrs, I had been sending 8 emails and 3 phone calls to kiran, niveditha and signa which keep pushing away from my appeal and request. ki...ran, niveditha and signa promise to get back to me by either calling me or email me, but after waiting for entire day, no one follow up. My request is very simple, for the past few days, I had purchase 4 tickets at your via.com FMNSG101N2GZBE, FMNSG101N4HHW8 FMNSG101NL7ZNA and FMNSG101NBZG0J. As I am not familiarize with your website format I had make a mistake by keying wrongly the Gender of one of the traveler from Miss Zhou zhen to MR. I had call Thai Airline as they had reply me that they will make a remark on the Gender of Miss Zhou Zhen at their system, as it a minor issue, Thai Airline won't be charging on the amendment cost. but there want me to contact back you to help to reissued the ticket. When I email(6 emails) a request to your SG Support, after 18 hour not reply, after a phone call to complaint, finally, Huzalf Ulla reply with a email that will cost me$75 for amendment fee, therefore I sent him 2 email for his helping to waive off or lower the amendment fee, but sad to said until now there is not reply. Calling to kiran, niveditha and signa, to complaint and seek for assign or to speak to your in charge, which promise to help and till now no reply also As a regular customer, I am really very disappointed on your service. I hereby request the In Charges Personal wiil call or reply me ASAP. Regards, GohRead More

Reviewed Via

Over charges to change the gender of the traveler

Hi All, For the past few days, I had been sending more than 10 emails and 5 complaint call to request VIA.com to help to change the gender of a traveler which I key in wrongly . but their response is really horrible. After 5 days till now, my problem haven;t solve and I still waiting for them...Read more

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