Me and my parents walked into the shop at Besant Nagar a week ago to look for some teapoys and we find out that there's a sale going on. We bought a glass coffee table and a small glass telephone table, and we received a damaged piece and requested for a new piece, and then the other piece we receive is also a damaged one, the damage was that one of the curved edges was chipped, think how a chipped glass piece would look.
Now I call them and they hang up my call giving me silly excuses, so I carry the piece to there place and, when I show the manager the damage she thinks of me as a fool and tells me that it's not a damage, how can only one chipped end not be a damage? She also tell me that since we had bought it at a sale price this is what we should be expecting.
The worst part is not only that they send a damaged piece, but they also talks to us thinking that we are fools and we would accept what ever they say.