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About Tikona WiBro

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Verified Member MouthShut Verified Member
Bangalore India
Do not go for Tikona. They are cheaters
Jun 21, 2012 12:52 PM 2041 Views
(Updated Jun 21, 2012 01:45 PM)

Internet Speed:

Connection Reliability:

Help & Support:

I called Tikona sales representative, He(Kumar 9986466633) came to my house and he explained that around 30 connection in this area and all connection are very good condition.


I paid Rs 3000(three thousand) for six months rental plan. After that no body called me for three days, after three days one technical guy called me and said that he is busy and he will come after some time. I am keep on calling that guy, after two days he came and installed on 12/06/12. Two days it has worked, after that it got disconnected. Connection wizard showing that "Limited or no connectivity ". I lodged a complaint(ref: 1-2359185206) in customer care, that time customer care executive told me that, there is some problem in access point and it will resolve within two hours. Next day I called to customer care regarding the same issue which is not resolved, that time he said it will take 24 hours. After 24hrs I called again for same issue, the said it will resolve on tomorrow. On third day of I contacted again at customer care, they said technical team call you and he will come to your home to resolve the issue. No body came so far.


I am requesting every body, do not waste your hard earned money. Tikona are full of cheaters from the sales representative to Head office peoples. Please go through the review in internet before taking connection from this type of cheaters.


Regards


Prasanth Kumar K


Bangalore


Tikona User ID: 1106655155

Brand Response

Hello Sir
We thank you for your mail.
We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.
Please be patient and help us serve you better.
Thank You,
Tikona Services

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By: Tikona_CustomerCare Deactivated | Jun 22, 2012  04:33 PM imageComments 1

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