MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Makemytrip is the worst service provider I have ever chosen in my lifetime for cab booking. Following were the mistakes made 1) one window seat of the Innova was broken and I needed the seat for the 10 hour journey 2) when we complained their helpdesk called me incessantly during my vacation . Why can't they resolve the issue over email ? When I would call back then their elite helpdesk employees won't entertain the call coz the customer is the one who has to be available at your disposal 3) the driver did not have an actual license coz of which we almost got denied access to where we needed to go. 4) driver didn't know any route and we survived by using Google maps. In fact when wisdom would strike his otherwise useless brain he would just end up messing up the directions further 5) he didn't know how to drive on the hills too well. There were people getting pissed off at him on the road 6) to change cab bookings one can't extend a day with makemytrip and you instead get charged basis a new trip which turns out much cheaper. I am definitely not using their services anymore as I really don't need to since I find Expedia, Priceline etc much more reliable.
