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About HDFC Life Insurance

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Verified Member MouthShut Verified Member
Bangalore India
NEVER APPLIED BUT GOT CHARGED
Jul 03, 2015 02:46 PM 27935 Views
(Updated Jul 27, 2015 04:12 PM)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

I have not applied for any life insurance but have a deduction of 5033rs in my bank account. It says **SI HDFC123707536 Life Insurance-03-07-15** I called 10 different people 3 different numbers all keep telling me to contact different people or visit their branch. Now I called again they asked me to send a Email to onlinequery@hdfclife.com after all this pain I took to call all these people for hour+ its just a **onlinequery**. You people are worst at service.


BECAUSE OF THIS DEDUCTION MY OTHER HDFC EMI GOT DELAYED. I WANT YOU TO SETTLE THAT ALSO WITHOUT ADDITIONAL CHARGES.


THIS IS COMPLETELY YOUR FAULT.:(


*On 3rd July mailed onlinequery@hdfclife.com and Informed them about my concern.


4th July they wanted me to give them my bank statement.


12th they again ask me for  Application or Proposal Number which I don't have in the first case as I have been telling them that I have not applied for any Insurance.


13th I have sent them a stinker.


15th they have mailed back saying they looking into this issue need some time.


24th I have sent a mail again asking them to respond.*


27th I have sent a mail again asking them to respond.*

Brand Response

We apologise for the inconvenience caused. We request you to provide your bank statement copy which shows the amount has been deducted with gist of the concern to our email ID: service@hdfclife.comfor us to investigate the matter further. Thank you.

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By: HDFCLife Deactivated | Jul 06, 2015  09:34 AM imageComments 0

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