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amitbisoi

India

1 Review

Service of Ferns N Petals

Jul 04, 2021 04:59 PM 1801 Views (via Mobile)

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I had ordered a combo package for my wife on my anniversary. I never expected so horrible service and downgraded product. The cake I had ordered was from a local shop and was definitely not a fresh one.. Nobody even had that cake as it was hard and cream on cake was old. To my misery I had paid extra to change the cake from half kg to 1kg. The roses delivered were less in count and old. Had ordered a ceramic cup with our pics on it but quality of the cup and print on it was so cheap.. The print in fact was a kind of laminated pic on cup not the print on cup and also the print was hazy.. Don't know what to say.. Paid a premium price for third class products and service. I will never ever go for FNP sevice and strongly recommend all not to avail their service..

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Brand Response

Dear amitbisoi,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals