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About Eureka Forbes AquaSure Nano RO Water Purifier

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Verified Member MouthShut Verified Member
Bangalore India
Poor response/selling used filters as new
Apr 12, 2013 09:12 PM 10348 Views
(Updated Apr 12, 2013 09:11 PM)

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

I'd raised a service request (70923299) by calling on Eureka Forbes (1860 266 1177) call center, Even after 8 days when didn't get any response, called again for status but got some irrelevant excuses, finally their person visited my placeĀ and advised for filter replacement.


I agreed as it almost passed one year time, while he was replacing I noticed the filters he was carrying doesn't seem to be original or new as it wasn't packed/wrapped and it has lots of scratch mark on it even colour of part seemed to be dimmed..


I tired to reach their call center to verify but they denied mentioning they'r not aware of any technical specifications.. Didn't get much info on internet too..not sure how to verify it and whom to approach..


-Lal #9900085925

Brand Response

Dear Customer,
Thank you for your feedback. This is certainly not the experience we intend to offer our customers. Do get back to us if you need any further assistance.
Regards,
Team Eureka Forbes

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