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Verified Member MouthShut Verified Member
Vizag India
Awesome customer care (real experience)
Apr 09, 2016 11:47 AM 1955 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Hai friends thos is my real experience with amazon.


I just ordered a mobile( honor 5x), and received it within 2days thanks for the fast delivery by amazon.


And I ordered a tampered glass for it .


But the delivered product  is not fot to my phone


Then I returned it and the delivery boy didnt give me any receipt which should be give at the time of return and I think its ok, and the refund not added even after 15 days so I contacted delivery boy first


He told that use the receipt number to track refund status


I was shocked and told him that he didn't give me any receipt he was puzzled and told me to call custmer  care and cut the phone


Then I thought i'm not getting my money back anyway but as a trail I contacted c care by email


And explained my problem and they responded quickly and they sent the money through cheque through courier


I was just amazed by their service .


Now I am suggesting amazon for every one.

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