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32%
1.71 

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Best customer service and education initiatives
Aug 22, 2016 05:43 PM 30082 Views

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Zerodha is the most transparent and genuine broker that I have experienced till date.


No hidden charges, Low brokerage is anyways there USP., But apart from this Zerodha trading application(kite & pi) and tools that they provide is just simply the best .


Few things you will love it:-


Kite chrome extension:- This is so unique stuff, I was totally impressed. Must check this out. You can add Kite to chrome extension and shoot orders directly from popular websITES_Company like moneycontrol.com, nse.com etc


Pulse - It gives all stock related news and moreover you get chrome extension for this as well.


Support ticket system:- They have exclusive support system build up, initially I used to call them up on their help-desk number later I came to know about OS ticket and it worked quite well for me. Now I just have to go to support@zerodha.com, enter my query and its sorted. No calls nothing at all. Its so accessible.


Education Initiative:- As a discount broker I did not expect them to have all this initiatives, one of their sales executive guided me through this. Varsity-online education model, tradingqna-answer to all questions related to trading, Z-connect - Blog on all updates related to Zerodha.


Smallcase and open trade:- These days everyone talks about tips, research reports and even I was quite into this. Wasted hell lot of money on those tips givers but not now anymore. Smallcase helps to know which sets of stocks to invest, as it categorizes them into different sectors like monsoon effected stocks etc.


Just like following favorite stars in twitter, now I can follow successful traders in Opentrade forum.This in-fact works similar to tips.


In short, I saved lot of money not only through brokerage but also through other tools and support provided by them. Keep it up . You have just got the change that Stock brokers in India required.


A BIG THANK YOU to Zerodha team


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