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Zafran - Yerwada - Pune Image

MouthShut Score

50%
2.39 

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

7th Floor, 702, Tower C, IBM Campus, Panchshil Tech Park, Near Golf Course, Yerwada, Pune 411006, MH

+91-20-65005566, +91-20-65007788, +91-9049000336, +91-8552004789

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Horrible management and experience. Mediocre Food.
Mar 05, 2015 04:05 PM 17182 Views

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

It's been 2/2 times that I have had the most horrible experience at Zafraan Exotica. The food is average. Not great but average.The management is awful. The staff is rude and petty. Seems that they have a large crowd coming in, which is why reservations and attitude is so horrible. They have a particularly nonchalant and cocky attitude especially the manager-Vinod.


The issues that the management think are a problem:




  1. Please use the same cutlery and the same used plates/spoons for the entire meal(starters, main course and dessert).




  2. For a group of 20 people, there is only a single waiter and single portions of salads and pickle is enough for the whole group.(Pickle has to be separately ordered).




  3. The waiters try to act smart about the order and try to teach you how to order a meal.




  4. Outside Birthday cake is not allowed. If you want a cake, use our product.






"But we want an eggless cake."


"Order it 2 hourse in advance"


I have nothing personal against the place. But this is a service industry and if you can't serve your guests right, you can't do anything right.


One thing-I will never recommend this place to anyone in my knowledge. I tried giving them a chance but immediately regretted that decision.


If you don't trust this review, go ahead. Give it a try. Come back and write to me if you agree.


PS: I would have given 0 rating if that were possible. But will stick to the lowest of 1.


A dhabha runs better management than this place.


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