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MouthShut Score

13%
1.32 

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3 Words : Don't Get You Broadband
May 07, 2017 02:36 PM 7002 Views

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I am personally using You Broadband since last 2 years and I am literally fed up with the service they provide. I haven't seen a full month of use they will stop the service on and off again and again.


Sometimes it even gets to the point where it takes a full week to start the internet again and as a student, most of my work requires active internet connection. There were many occasion where I missed submitting my assignment just because of the internet connection.


And the best part is the call center, First of all they will never pickup your call and if you are lucky enough to get to the executive, they are rude as anything.


For the internet speed, that is okay when it works which it doesn't so a BIG NO.


For Connection and reliability: One Of THE WORST!


Service & Support: IT CAN'T GET ANY WORSE THAN IT. PERIOD.


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Brand Response

Hi,
We regret for the inconvenience caused and trust your issue has been resolved.
In case your issue is still persist, Kindly share the account number or registered mobile number, for us to check and resolve the issue at the earliest.
Thanks,
YOU Broadband.

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By: You_Broadband | Mar 05, 2018  02:22 PM Comments 0

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