Feb 25, 2017 07:51 PM
6294 Views
(Updated Mar 12, 2017 04:24 PM)
I registered in mouthshut to write about this useless connection "you broadband". I am based in chennai and this is one of the worst( if there is any better word please suggest) connection someone can ever have. This connection works only during the off peak hours. like morning 11am to evening 5pm and midnight 12am to 7am morning. it never works on weekends, If you call the customer care they close the tickets without even calling us. The call center is in hyderabad and the tech team is in chennai, there is no interaction between that customer care and technical team. no matter how you shout with customer care, they will just update in the ticket and nothing will happen. They dont have appealate team, no escalation desk. Only thing is their plans are very very cheap with lots of data. Sad thing is you cannot use even half the data they give because it will not work. So please dont get carried away with the cheap tariff and data plans. its as simple as having no internet. They have some special setup where whenver you check in speedtest it will show minimum of 15 MBps more than what the actual speed you get. if you check the speed in other website it will be hardly in KBps. so please beware of this connection. I was in a plan where rental is Rs1160 speed is 50Mbps and 250GB data plan no fiber connectoin provider gives this plan. you can hardly use 10gb in this connection no matter whatever data they give, This is the feebback for YOU broadband in chennai not sure on other locations.