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MouthShut Score

31%
1.89 

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Chandigarh, India India
Worst bank ever
Apr 18, 2017 11:18 AM 8519 Views (via Mobile)

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Hi


I went to open new account on 7th of April to yes bank branch and met one of bank representative to open new account provided all requested documents and cheque, once left bank received call from to come back and change date on cheque as by mistake I put 2016 went straightway but shashi was outside told me that will come to me wherever I m but no response at all.


Next week I tried to contact bank but shashi was leave and girl was there as she from now on looking after my new account request which documents she after and bank cheque valid or not, same thing I left got call from bank to send me snapshot of ID through WhatsApp on personal number(Privacy policy breach by bank)I have sent it.Today I call her and she told she is on vacations call manager and called on this number someone else picked up and said is busy will call you and no call at all.


This is worst service I have ever seen in my life through any of the bank.How you can ask your customers to send personal documents through personal WhatsApp number.


Complaint online as well but no response so stay away from this bank.0/5


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