We had taken a You broadband connection in the month of Feb in Vadodara and paid for 6 months in advance am sorry to say that it has been nearly 5 months and we have been able to use the Internet only for around 10 days properly of the 150 days so far.
Now from the past 15 days we have been constantly calling the customer care to rectify our net connection and all they say is it will take 4-5 hrs and someone will attend to your complaint. It has been 15 days and I have been calling them almost daily and not one person has come to our place.
From past 3 days after shouting at them they say' we have escalated to higher authorities and someone will come to your place' it's the same script the use daily when we call them. We are just fed up of YOU telecom= 0 service, no respect for client time and money. I suggest people don't go for this service you will only suffer as they have 0 respect for clients all they want is money.