Jul 26, 2016 09:35 PM
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(via Android App)
(Updated Jul 26, 2016 09:51 PM)
MI Order#5160706682550871
Dear Team,
Just to give you brief background, My name is Mayank Garg and Rajeev mentioned my address for delivery of this Mi phone as there were some challenges in delivery at his location.
As you must be aware that on 14th July the Mi phone was delivered by Bluedart at my address-House No. 3370, 1st Floor, Sector-23, Gurgaon. The outer polypack of Mi was torned and was re-packed by bluedart with their stamped Cellotape. We mentioned on the delivery run book that Phone not received only empty box was received.Thereafter, we returned the empty box with charger to Bluedart delivery boy. Receiving for the same is attached for your reference.
Mr. Ashok Yadav of Bluedart Gurgaon came to my house to investigate the case and we have informed the same to him as well.We have informed him that if Outer Polypack of Mi was torned and it was resealed by Bluedart tape, it become vulnerable for theft, as the box can be easily opened by any professional without tampering the seal.
It is requested to you to please treat this matter as utmost urgent and arrange to refund the money. Failing which, I will be bound to lodge an FIR against bluedart and Mi for theft and cheating.
Regards,
Mayank Garg
9560796298
I have sent many mails to the company and this matter is also one of it and send many times but there is no reply came. When I talked to the customer care number then they only says that keep patience and they will reply soon and now 20 days are over but no reply came.I had also made the advance payment which I didn't receive yet of Rs 11999