Apr 28, 2015 06:05 PM
14714 Views
I live in baner and booked a cab for Pune airport in the morning as I have to travel in the evening around 6 PM.
I called them up for confirmation and they said you will receive confirmation messge 30min before departure . I thought its fine, finally the drive called me up at 5:45 and said he has to come from Magarpatta, I said how it is possible to come in 15 min from Magarpatta in 15 min(next to impossible in weekdays). When I called customer care executive she said they don't have any other car you must need to wait for them. disappointing
I cancelled the booking and had to book ola, they are smart . they taken care of my requirement in just 30min . kudos to them.
they don't deserve even single start .