Sep 11, 2008 06:16 PM
7806 Views
My T50 is now 4 yrs old and I have had atleast 3 to 4 issues with it so far. One does expect a washing machine to be sturdy and breakdown free (atleast for 5 yrs), but not the machine I bought.
Typical issues that I have faced in this machine has been that wash programmes get stuck. And in such case there is nothing much one can do but to remove the clothes and hand wash them again.
The worse about a recent breakdown was that it took Whirlpool 50 hours to even come to check the issue. This is inspite of signing a AMC with them and very aggressive followups. The Whirlpool call center is helpless as they depend on local authorised service dealers for support.
The wash quality is average, nothing great.I think the trap that these white goods company fall into is, they donot enhance the service network with growth in sales.Bad Product and Pathetic Service !!!
