Jul 29, 2014 10:48 AM
28352 Views
I bought a whirlpool whitemagic 650 H washing machine in June 2009. Since then it was a nightmarish affair. Within first two years I had to call the technicians several times to repair the machine for the sounds and vibrations.
After the warranty period was over I had to change the Suspension Rods which cost me Rs. 1000/- plus service charges of 330/-. Within the first two years the the MOTOR has to be replaced for a cost of approx Rs. 2000/-. The on button the 4th year the entire control board(PCB) has to be replaced at a cost of Rs. 5000/-. I was fed up by then, but I thought every time that I spent, this would be the last and I will get another 5 years life, but in vein.
Now last year I put an AMC on 21-07-2013 for one year at a cost of Rs. 4600/-. On 27th July 2014, (exactly one year and one week), the washing machine is totally broken down and service engineer says we have to replace the entire mechanical parts at an estimated cost of Rs. 6000/-. I have decided to scrap it forever. Within 5 years, I had spent equivalent to a new washing machine for repairs. The Service engineers gives an estimate which is really questionable. it seems they are making customers pay huge sums as extra. My advice to my dear and near ones. NEVER EVER BUY A WHIRLPOOL WASHING MACHINE, for they dont have a trustworthy service setup, and machines are really faulty grade.
James,
Coimbatore