Voltas Vertis Split

Pathetic Performance and Customer Service  

By: sumitbhasin12 | Oct 05, 2008 11:00 AM

Service & Support:
Cooling and Sound:
Quality & Durability:
Value for Money:
Member's Rating:
Member's Recommendation: No

Read 735 times
Rated by 4 members

MouthShut Product Rating:

Recommended by
0% members

Pros:
Good service when you show interest to buy
Cons:
No service if something goes wrong
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I bought a Voltas 2.0 Ton Split A/C from Khanna Aircon in Faridabad. It worked fine for a few weeks and then started created a horrible noice from the external unit. We complained to the local dealer from
whom we bought the unit and despite his best attempts, he and his engineers have been unable to repair the issue. The external unit was replaced (as we were told) but even that is making a lot of noice. Now the situation is that this dealer has started misbehaving with us when we call and when we call Voltas, they say that this dealer is high level dealer and hence we will get service from him but we aren’t. The product worked fine when it worked but it hardly worked for more than a few weeks.

Just beware of buying a Voltas AC and that too from M/S Khanna Aircon in Faridabad. He won’t be helpful if things go wrong.


Purchase Price (INR): 32000

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