I ve been a customer to this company when it was once called ace telecom them changed to at&t then to max touch then orange then hutch and then THE BIGGEST FUCKIN vodafone! Before the latest brand change
it was owned and managed by hutchison whampoa whom i seriously respect for the level of customer service. The day it changed to vodafone.. My network bars on my mobile phone which had remained 7 for last 15 years dropped to 1 and its still the same even after 22 complains. They never sent bills on time but sent a legal notice to recover rs77 from their 15year old customer who have paid them nothing less then 5k a month! When i call their customer service they not only screw up english but cant speak hindi or marathi properly. They hang up when i ask to speak to supervisor! I call the nodal officer who is NOT AT ALL HAPPY TO HELP ME EVEN AFTER GREETING HAPPY2HELP YOU BECAUSE HE WANTS ME TO GET THE CALL REFERENCE NUMBER FROM FRONTLINE. I CALL 111 "HAPPY2HELP" NUMBER AND REPEAT MY QUERY AGAIN. FAILING TO ANSWER I ASK FOR SUPERVISOR.. As usual i am DENIED THE TRANSFER. I ASK FOR CALL REFERENCE NUMBER AND I AM HUNG UP ON. I call NODAL OFFICER AGAIN WHO SAYS HAPPY2HELP AND TELL HIM FRONTLINE DIDNT GIVE REF NUMBER. HE APOLOGISES AND SAYS.. Sorry sir i cant do nothing then!!*@%&?+! I am speechless!
Welcome to Vodafone!
They are happy to help you.
If you still wanna join this white elephant...its your decision. May be they may be happy2help you. Love! Divy.
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Branch Visited:
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Happy2help 111, head office at lower parel, store at irla, malad,
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Plan Name:
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No Comment
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Plan Type:
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Post Paid
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