My family bought goods worth 40,000 a few years back from legendary VIJAY CHORS. Some of the stuff needed delivery and when the deliveries came a 2nd hand piece was sent. On complaint the piece was
promptly replaced by another 2nd hand piece. The cycle continued 4 times till an official article in TOI was submitted.
Today after all these years being naive as we are we went back to VIJAY CHORS and bough an electronic item worth Rs. 1400. As expected, what was explained by the customer service representative - the product did not match the description in performance.
On taking it back to VIJAY CHORS for exchange for a superior and more expensive product they explain that they have no exchange policy, however bad the products performance turns out. To sell an item the store is allowed to lie as much as they want. The manager does not have the audacity to come and talk to the customers directly and was shameless enough to send the hapless salesperson to do the dirty work..
The company is run by a bunch of "dhakans" whose only aim in life is to get rid of the crap that is put up in their shops... I strictly advise anybody / everybody to think twice before buying anything from them.
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