May 23, 2012 07:25 PM
9286 Views
Flew Gatwick to Hanoi and HCMC to Gatwick in May 2012. Booked as direct flights, but both rescheduled at short notice. On way out, had to stop and disembark at Frankfurt. On return leg, we stopped at CDG for 1.5 hrs. Planes tired, in-flight entertainment didn't work for one of us and was otherwise limited. Staff at check in counters and in-flight generally very unhelpful and unfriendly.
We were boxed in to our seats by a baby basket which trapped us in and staff v unhelpful. Would not recommend at all.